Job Information
Labcorp Service Representative Trainer in Herndon, Virginia
Are you an experienced Courier/Driver and looking for a leadership opportunity? Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a Service Rep Trainer to join our Logistics department in Herndon, VA. In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives."
This position will be training in Herndon, VA, and Baltimore, MD.
Requirements:
High School Diploma or equivalent
3 years of relevant experience; preferably as a driver/medical courier
Previous leadership experience a plus
Valid driver’s license and clean driving record
Must be at least 21 years’ old
Excellent critical thinking skills and the ability to prioritize and multi task
Strong attention to detail and organizational skills
Basic computer skills with proficiency in Microsoft Office
Ability to handle the physical demands of the positoon
Comfortable with handling lab specimens when needed
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
The schedule for this position will be Monday – Friday 2pm – 10:30pm ; but as a Service Representative Trainer you must have the flexibility to work other shifts as needed.
Job Responsibilities:
Assist logistics supervisor with day to day operations and special projects
Coordinate and assign work to the logistics team to ensure proper coverage
Ensure all drivers are prepared for their shifts with the necessary supplies
Work with dispatcher to provide alternate routes when needed
Research, troubleshoot and follow up on internal and external customer inquiries and issues
Train new hires and provide on-going training and support to the team
Conducts retraining with employees as well as works with them to increase their knowledge.
When training is not scheduled this employee will conduct ride a long, with service reps as well as cover any routes when needed
Generate and review daily/weekly reports and escalate any issues to leadership
Ensure all equipment and handheld electronic devices are working properly
Serve as back-up driver when needed and perform dispatch duties as required
Perform administrative and clerical duties as needed
Labcorp is proud to be an Equal Opportunity Employer:
As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.
We encourage all to apply
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