Midwest Tape is dedicated to delivering engaging content to libraries through mobile and web applications. Midwest Tape provides a unique set of online tools to libraries that help them to deliver a diverse set of content to their patrons. 

Midwest Tape's hoopla product is a leading digital media streaming provider to public libraries.  Our mission is to help libraries serve their communities better with easy-to-use technology and great content. hoopla digital is a category-creating service that partners with public libraries across North America to provide patrons with online and mobile access to thousands of movies, TV shows, music, eBooks, audiobooks, and comics. 

There is a growing opportunity for this service in the international market as hoopla is becoming a global brand.

Position Summary

As an engineering manager, you are responsible for leading multiple teams of skilled individuals responsible for designing, developing, and maintaining robust backend services and APIs. This includes guiding the team in adopting best practices, optimizing system performance, and ensuring operational excellence.  In addition, you will be managing day-to-day delivery of all company initiatives for our back-end development for eComm and hoopla Digital web services. This role requires a blend of people management, technical leadership, and hands-on software development. 

Success in this role includes effective and timely communication with both technical and non-technical team members, proactive coordination, love for new technologies, a strong desire to learn, curious mindset, and a commitment to removing inefficiencies. You will play a key role in strategic planning, project execution, and scaling our backend architecture to support the growth of our business.

Primary Duties and Responsibilities

• Lead and manage a team of backend developers, offering guidance, mentorship, and career development support to help them achieve personal and professional goals.
• Foster a collaborative and inclusive team culture that aligns with the company values and encourages continuous improvement.
• Oversee the design, development, and deployment of scalable and maintainable backend services and APIs.
• Troubleshoot and resolve complex technical issues by providing hands-on support and guidance to the team as needed.
• Collaborate with cross-functional teams, including front-end engineers, product owners, and agility leads to define development backlog.
• Collaborate with the development team to define and refine technical direction.
• Ensure team members follow best practices for coding, testing, and deployment, including code reviews, unit testing, and CI/CD.
• Collaborate with teams leads to identify, recruit, interview, hire, and onboard new team members.
• Maintain release schedule in collaboration with the Product Owner and Scrum Master.
• Conduct regular one-on-one meetings and performance reviews with team members to set goals and provide feedback to align with company's review cycle.
• Oversee and participate in on-call systems monitoring during off business hours.

• Encourage open communication amongst team members to share ideas and concerns for improving operational and technical efficiencies.

   

Skills

Excellent leadership skills with the ability to build strong relationships with team members and stakeholders.

Strong problem-solving skills and a proven ability to identify and address challenges proactively.

Ability to prioritize multiple projects and workload in a fast-paced, dynamic environment.

Strong interpersonal, written and verbal communication skills.

Strong experienc