Job Information
TAD PGS, Inc. Call Center Service Representative in Houston, Texas
We have an outstanding Contract to hire position for aCall Center Service Representative to join a leading Company located inHouston, TX.
Act as customer service interface to internal employees and external customers and perform all service-related activities (Sales Orders, RMAs, warranty, center set-up, contracts, and consignment procedures).
Responsibilities :
Provide responsive and reliable customer service and technical support
Provide liaison support between customers
Coordinate with other departments
Perform returned materials process including initiation, receipt, expediting, and closing RMAs
Use of Data Works system for sales orders, shipments, field service contacts, RMAs, warranty, and report generation
Receive product orders and process shipments
Provide international customer service at times, and in such an event, work a flexible schedule
Perform other related duties as assigned, including special projects
Build Quality into all aspects of their work by maintaining compliance with all quality requirements
Basic Hiring Criteria :
High School diploma or equivalent
TAD PGS, Inc.is a Global Fortune 500 company with worldwide revenue of over $27 billion and more than 50 years of government contracting experience. We specialize in supporting U.S. Government Agencies and their prime vendors by delivering a full range of recruitment and workforce solutions. As part of the Adecco family, we have access to over 2.5 million active candidates supporting hundreds of locations across North America. On any given day, we have more than 70,000 professionals working at client sites across the United States.
VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled
The Company will consider qualified applicants with arrest and conviction records.
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