Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Ambulatory/ECLink/Haiku/Canto/MyChart/Healthy Planet Support Specialist, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

Work you'll do/Responsibilities

• Under direction of the Applications Manager, this role is a specialist in their respective Epic Application(s) and supports core functions of the health system's processes

• Provide support for operations break-fix tickets, standards changes, maintenance and some small projects

  The Team

Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care & Life Sciences, Digital Banking & Payments, Investment & Wealth Management, Insurance, Telecom, Media and Energy & Resources.

Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization.

Qualifications

Required

• Must have a current Epic Certification in one of the following: Epic Ambulatory/ECLink/Haiku/Canto/MyChart/Healthy Planet

• 3+ years of recent experience with an Epic Support and Maintenance

• Experience in application design, workflows, build, troubleshooting, testing, and support

• Demonstrative understanding of technical documentation

• Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience

• Limited immigration sponsorship may be available

• Ability to travel 10% on average, based on the work you do and the clients and industries/sectors you serve

  Preferred

• Strong desktop skills including Word, Excel, PowerPoint

• Work Experience/Direct Knowledge of clinical area or business area to be supported

• Analytical/ Decision Making Responsibilities

• Analytical ability to manage multiple projects and prioritize tasks into manageable work products

• Can operate independently or with minimum supervision

• Excellent Written and Communication Skills

• Ability to deliver technical demonstrations

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.