Overview

Baylor St. Luke’s Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team’s efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere else in the world. In our commitment to advancing standards in an ever-evolving healthcare environment our new McNair Campus is designed around the human experience—modeled on evidence-based practices for the safety of patients visitors staff and physicians. The 27.5-acre campus represents the future of healthcare through a transformative alliance focused on leading-edge patient care research and education. Our strong alliance with Texas Heart® Institute and Baylor College of Medicine allows us to bring our patients a powerful network of care unlike any other. Our collaboration is focused on increasing access to care through a growing network of leading specialists and revolutionizing healthcare to save lives and improve the health of the communities we serve.

The Manager of Security primary objective will be to maintain a safe, secure and threat free environment. The Manager shall provide a framework for the successful implementation and maintenance of a comprehensive security Program.

Manages Security personnel in the daily activities related to protecting the safety and security of patients, visitors, staff and physicians. Coordinates assigned duties relating to emergency management functions.

Manages the design, development and coordination of activities of the Security staff in protecting the safety and security of patients, visitors, staff, and physicians.

The Manager of Security has primary responsibility for ensuring that their assigned facility maintains a safe, secure and threat free environment by effectively managing assigned security officers. The Manager will ensure that officers are properly trained and capable of carrying out their assigned duties. Develops and implements the Security Management Plan and manages and coordinates responses to critical incidents.

Reviews and addresses identified actual and potential security breaches. Ensure that security policies and procedures are followed. Additionally works with administration to develop appropriate strategies and tactics to safeguard patients, staff and visitors. Work collaboratively with department leaders and others to address any security gaps or issues. Designs and conducts security awareness programs. Maintains a positive working relationship with community law enforcement agencies.

Keeps the organization’s mission, vision and values at the forefront of associate decision making and action.

Responsibilities

• Provides leadership for Security Services

• Ensures delivery of quality services; regulatory compliance, manages operations efficiently and effectively to achieve service and revenue objectives

• Initiates the integration of additional services as needed

• Oversees the campus security and parking force

• Actively participates as a member of the Environment of Care and Emergency Management Committees

• Implements and maintains comprehensive inspection, test and maintenance programs for all security physical and electronic measures. Prepares, disseminates, and follows up on security assessments.

• Assists with the Security Management Plan implementation and coordinates responses to critical incidents. Identifies, documents and addresses actual and potential security breaches.

• Monitors existing security systems and technologies for possible security leaks or fraud.

• Hires and manages staff to assure that departmental goals are accomplished. Conducts ongoing employee training pertaining to security programs

• Conducts annual performance reviews of assigned security officers

• Knowledge of external provider management processes and ability to eEffectively manages the business relationship with external providers (e.g. vendors, service providers, contractors, consultants and suppliers)

• Will take appropriate and immediate actions in case of an emergency to protect safety and wellbeing of patients, staff and visitors.

• Knowledge of information, personnel and premises security processes and procedures; ability to develop and maintain appropriate security levels.

• Knowledge of tools, techniques and technologies to ensure premises security; ability to undertake risk assessment and ensure the safety of life and property in physical premises.

• Knowledge of techniques, equipment and processes to ensure personnel security; ability to implement the measures necessary to safeguard an organization's employees and visitors.

• Demonstrates breadth and/or depth of professional/technical skills and capabilities required for position; shares knowledge; sets or contributes to the Company’s direction within area of expertise

• Interacting with others in a way that gives them confidence in one’s intentions and those of the organization

• Ensuring that the patient/customer perspective is a driving force behind our actions and business decisions; crafting and implementing service practices that meet patients'/customers' and own organization’s needs. (Focus also includes internal and external customers.)

• Manages collaboratively and coaches others to achieve optimal performance; delegates effectively; praises/rewards contributions; defines clear roles and responsibilities; sets goals and leads initiatives; adjusts plans as necessary

• Sharing authority and responsibility with others to move decision making and accountability downward through the organization enabling individuals to stretch their capabilities and accomplish the business unit’s strategic priorities.

Qualifications

Required Education & Experience:

• Minimum of three (3) years of experience managing a Security/public safety-related program. Experience with budgets, program management, policy design and implementation oversight.

• Law enforcement and/or military security related experience to include leadership role

• Associate of Arts (AA) Degree in Business Administration or Criminal Justice, Safety Administration, Emergency Management, or

• A combination of education and/or job related

experience may be substituted in lieu of a degree.

Required Licensure:

• Security license / guard card in states where applicable.

• Current Driver's License issued by the State

• Provide DMV report upon hire and no later than within 30 days of hire.

Preferred

(International Association of Healthcare Security Services (IAHSS) advanced course within 90 days of employment and IAHSS Supervisor course within six months of employment. )

Required Knowledge, Skills, Abilities & Training:

• Familiar withThe Joint Commission (TJC), Center for Medicare and Medicaid Services (CMS) and OSHA regulations and standards.

• Completed Workplace violence training within 6 months of employment.

• Completed ICS 100HC, 200HC, 700 courses or state equivalent.

• American Hospital Association compliant CPR BLS

within 90 days of employment .

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Pay Range

$29.16 - $42.28 /hour

We are an equal opportunity/affirmative action employer.