Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Summary:

The Senior Field Service Technician will perform field service activities at customer sites, focusing on safety and efficiency. This role involves troubleshooting mechanical, electrical, and diesel systems, conducting preventative maintenance, managing parts inventory, and resolving safety issues for both company and customer-owned equipment. Direct customer interaction and responsibility for multiple systems and locations is required.

Responsibilities:

• Ensure a safe working environment and culture.

• Maintain company property and demonstrate accountability.

• Collaborate in a team and work independently with minimal supervision.

• Troubleshoot and repair mechanical, electrical, and diesel systems.

• Identify and address safety concerns for company and customer equipment.

Travel/ Driving Requirements:

• 20%-80% travel, including overnight stays

• Complete Driver Application & MVR.

• Submit necessary forms: Driver Disclosure, Drug & Alcohol Statement, FMCSA Certificate, etc.

• Provide Driver’s License and Medical Certificate.

High Impact Behaviors:

• Continuous Professional Development : Stay current with industry trends and best practices.

• Collaboration : Work well with teams and embrace diverse perspectives.

• Results-Driven : Meet high standards and achieve objectives efficiently.

Education

• High school diploma or equivalent.

Experience and Skills:

• Ability to obtain customer clearances (TWIC, DISA, etc.) and DOT Medical Card.

• Basic Hand Tool Use

• Ability to work independently.

• Proficiency in Microsoft Office and smart devices.

• Strong customer service and communication skills.

• Critical thinking and problem-solving ability.

Salary range:

$46,200.00 - $73,900.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation