Job Summary:

The Implementation Consultant is responsible for following defined procedures and methodologies to install, configure, test, maintain and support hardware and software solutions, including problem identification, system architecture definition / specification, implementation, basic integration, validation and verification testing, customer education, solution activation, and system restoration

The Consultant works with a variety of customers across the globe to conceptualize, design and optimize Philips solutions with the aiming for customer success. Designing for these unique environments requires strong, proven design talent and a deep knowledge of technical and customer best practices in a variety of environments.

Your role:

• Building, deploying and/or integrating solutions

• Collaborate on fulfilling technical implementation deliverables such as detailed design documentation, system build, configuration and testing

• Based on customer requirements, serves as a consultant to provide technical recommendations that best suit the environment

• Resolve technical issues and offer proactive technical support

• Documentation of solutions to ensure support teams and other consultants can participate in support and onward development

• Contributes to the collective learning of Philips, seeking to share knowledge globally; assesses and shares repeatable processes that can be leveraged across multiple projects

• Practices configuration management and version control

• Execute activities as described in the Philips Excellence Process Framework

• Is a key member of the implementation project and/or service team; fosters collaboration through sharing experiences, information, perspectives, skills and expert

You're the right fit if:

• You have experience and affinity with an Healthcare environment (Nurse, doctor, chemical engineer, pharmacy or related)

• You speak Intermediate to Advanced English

• You have a strong communication and influencing skills

• Availability to travel within Mexico in order for the processes to be carried out at the client

• you have knowledge of SQL, software’s or in database administration knowledge

• You have project management methodology knowledge

• Good practices for documentation and BPM (Business Process Modeling) skills

• You have strong control over audiences and user training

• You have the ability to work under pressure and some stress situation

• You have the knowledge about NOM’s and regulatory standards for México (Preferred)

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.