Application Engineer, Customer Service Industry Applications

Job Category: Application Development

Location: India - Telangana - Hyderabad

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Meet Our Team:

Pega Customer Service Industry Applications teams are driven by enthusiasm, energy, and a commitment to excellence. We're dedicated to crafting world-class products with a sense of urgency and collaborative spirit for the world’s largest and most complex organizations. Our team works on delivering and supporting some of the most interesting and complex products that help automate customer workflows with ease. In our challenging yet enjoyable work environment, you'll be part of Pega Care Management team where you'll contribute to end-to-end product development, from grooming goals, epics, to building features and enhancing our products.

Picture Yourself at Pega:

At Pegasystems, we are revolutionizing the software development landscape globally. As an Application Engineer in this role, you'll collaborate with a self-organized team to devise and execute solutions for Pega Care Management product, for healthcare industry. Harnessing both industry expertise and Pega’s cutting-edge technology, the team crafts products that address business challenges and enhance operational efficiencies for our customers. Seize this opportunity to join a highly engaged, creative, and dynamic team, where you'll have the opportunity to work with leading technologies and solve fascinating customer problems.

What You'll Do at Pega:

• Participate in design and development of features in Pega Care Management product for Healthcare Industry

• Leverage best in class Pega technology to drive the technical design, development, implementation and quality of features using scaled agile methodology

• Actively collaborate with Product management, dependent application teams to come up with high performant, backward compatible and optimal solutions for the features to be developed

• Technologies you will work on – Pega, REST Services, Postgres, Oracle

• Actively participate in the Scrum processes used to develop solutions - providing continuous feedback and implement changes to our development processes

• Take ownership of the components/tasks and make sure they are delivered with great quality

Who You Are:

• B.Tech/M.Tech Computer Science or Information Technology graduates with 3-4 years of software development experience in building and implementing model-driven, enterprise-level business applications

• Strong technical foundation, with understanding of Object Oriented Programming and Design, Data modelling

• Strong experience working on Java, HTML-CSS, Javascript, REST services

• Knowledge on REACT JS or equivalent will be an added advantage

• Excellent problem-solving and analytical skills

• Good to have exposure on Low-Code development

What You've Accomplished:

• Experience of Low Code Development OR willingness towards Low Code Development

• Ability to effectively articulate technical challenges and solutions

• Thorough understanding of applications’ architecture you have previously worked on

• Demonstrates customer empathy, willing to adopt best practices ensuring delivered work exceeds stakeholders’ ever-changing demands

• Ability to think and code fast independently with little hand holding and mostly driven with self-initiation

• Should be able to take ownership of the deliverables from all aspects like design, quality etc.

• Partner with different application teams, stakeholders to get a buy in for our use cases and achieve outcomes

• Strong interest to learn and become proficient in new technologies alongwith Healthcaredomain

Pega Offers You:

Gartner Analyst acclaimed technology leadership across our categories of products

Continuous learning and development opportunities

An innovative, inclusive, agile, flexible, and fun work environment

Competitive global benefits program inclusive of pay and bonus incentive, employee equity in the company

#LI-SP

Job ID: 21214

Inclusion and Diversity – Inclusive is one of our values at Pega. Pegasystems is committed to inclusion and diversity and strives to foster a fair and inclusive environment for all. We believe Pega can achieve more when we create a culture that inspires each of us to fully contribute each and every day. We encourage diverse thinking and collaboration for better outcomes for all..

We encourage candidates of all backgrounds and skillsets to consider opportunities at Pega. At Pega, we focus on the skills needed to be successful and we know that our employees can thrive even if they don't possess a traditional background. If you like the sound of this role, but are not sure if you are the right person, please consider applying. We would love to hear from you!

As anand Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process,or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.