It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

What you get to do in this role:

• Month-end closing activities associated with Revenue month-end tasks, reporting, & account reconciliation. Review and ensure all journal entries have proper supporting documentation and approval

• Skilled to prepare/review the close task adhering to close timelines and have analytical mindset to also find underlying issues and discrepancies and take desired action

• Help in resolution of technical revenue issues and the close cycle

• Review customer contracts to assess revenue is recognized following the ASC 606 guidance

• Participate in special projects as needed, drive projects to successful completion

• Liaison with stakeholders across multiple offices and teams (Finance, IT, Sales Ops)

• Clearly understand the “why” and “how” and efficiently solve issues

• Understand Revenue and Order to Cash business processes to drive process improvement

• Help in maintaining formal accounting policies, practices, and procedures to ensure US GAAP compliance and strong internal controls

• Participate in the completion of internal and external audits, including preparation of audit schedules and support calculations

To be successful in this role you have:

• Strong technical accounting skills. Solid knowledge of US GAAP especially ASC 606, and SOX Controls

• Minimum 7-10 years prior work experience in Accounting, Finance, or related fields

• Active CA, CPA, or an equivalent qualification

• Big 4 or Software-as-a-Service (SaaS) revenue accounting experience is a plus

• Prior project accounting experience preferred

• Experience in tools like Alteryx, Power BI, Tableau preferred

• Prior experience with SAP is a plus

• Ability with Microsoft Office, especially Excel

• Strong organizational skills: a detail-oriented self-starter with the ability to work independently and across various functions to meet deadlines,

• Highly motivated individual with creative mind set to solve big-picture problems

• Excellent written and oral communication skills

• Analytical and critical thinking skills

• Great interpersonal skills and a strong collaborator

• Experience in Contract Reviews

• Prior experience in handling SOX audits, internal and external audits

FD21

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf) .

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact talent.acquisition@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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