Description We are offering a permanent employment opportunity for an Administrative Assistant in INDEPENDENCE, Ohio, 44131-6943, United States. The role involves a variety of administrative tasks in a dynamic environment. The Administrative Assistant will play a key role in the smooth running of the office, providing support to the HR department and ensuring the effective management of customer records and inquiries.

Responsibilities:

• Handling customer inquiries, both telephonic and via email

• Efficiently processing customer credit applications

• Maintaining customer credit records with utmost accuracy

• Monitoring customer accounts and taking necessary action when required

• Proficient use of Microsoft Office Suite for various administrative tasks

• Assisting the HR department with administrative duties

• Answering inbound calls and making outbound calls as necessary

• Coordinating and scheduling appointments

• Undertaking physical tasks such as mail handling, stocking pop coolers and ordering office supplies

• Ensuring the office cafe is well stocked and placing orders when necessary. Requirements • Proven experience in answering inbound calls efficiently and professionally.

• Strong customer service skills with a focus on client satisfaction.

• Prior experience in data entry with high accuracy levels.

• Proficiency in email correspondence, ensuring clear and effective communication.

• Experience in handling both inbound and outbound calls.

• Proficiency in Microsoft Excel for data management and analysis.

• Knowledge of Microsoft Outlook for email communication and scheduling.

• Ability to create impactful presentations using Microsoft PowerPoint.

• Proficiency in Microsoft Word for creating and editing documents.

• Experience in scheduling appointments, managing calendars, and coordinating meetings. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .