Description

We are seeking a highly organized and detail-oriented Administrative Assistant/Customer Service Representative (CSR) to join our team. This individual will play a critical role in supporting both administrative tasks and customer service functions. The ideal candidate will be computer savvy, self-motivated, and capable of working autonomously while managing multiple responsibilities efficiently.

Key Responsibilities:

• Perform accurate data entry and manage information using tools such as DonorPerfect and PerfectTable software.

• Utilize Excel for data organization, analysis, and reporting.

• Conduct data analytics to identify and present trends or insights as required.

• Manage and respond to email inquiries using email programs effectively.

• Make follow-up calls to customers, donors, or stakeholders as needed.

• Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining relationships.

• Collaborate with internal teams to support various administrative needs.

  Requirements

• Proficient in Microsoft Excel and comfortable working with data and analytics.

• Familiarity with DonorPerfect, PerfectTable software, or similar platforms (preferred but not required).

• Strong computer proficiency, including email programs and other office software.

• Highly detail-oriented with excellent organizational skills.

• Ability to communicate effectively, both written and verbal.

• Self-starter who can work independently, adapt quickly, and meet deadlines.

• Prior experience in administrative support and/or customer service is an asset.

Soft Skills:

• Autonomy: Ability to manage tasks with minimal supervision while demonstrating initiative.

• Attention to Detail: Commitment to accuracy and quality in all work performed.

• Communication: Excellent interpersonal and professional communication skills.

• Customer Service: A friendly and proactive approach to addressing customer needs and concerns.

This position offers an opportunity to contribute to a dynamic team in a supportive environment. If you possess the skills and mindset described above, we encourage you to apply!

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .