Description

We are in the process of recruiting an Account Manager/Customer Service Specialist to work within our government sector team, based in Indianapolis, Indiana. This role offers a long-term contract employment opportunity. The selected individual will be tasked with answering emails, returning voicemails, account management, and utilizing their expertise in Microsoft Excel and Word for various administrative tasks.

Responsibilities:

• Engaging in Email Correspondence to ensure effective communication within the organization

• Return voicemail calls professionally and promptly

• Utilizing Microsoft Excel for data entry and record management

• Leveraging Microsoft Word for document creation and editing

• Providing comprehensive Administrative Assistance to support the smooth running of office operations.

Requirements • Proficiency in Microsoft Excel is a must for data processing and report generation tasks.

• Excellent skills in Microsoft Word for creating, formatting, and editing various documents.

• Ability to manage email correspondence efficiently, ensuring prompt and detail oriented responses.

• Comfortable handling inbound telephone calls, providing accurate information, and routing calls as necessary.

• Prior experience in Administrative Assistance within the government sector is desirable.

• Strong organizational skills and ability to manage multiple tasks simultaneously.

• Able to maintain confidentiality as this role involves handling sensitive information.

• Good interpersonal skills to interact effectively with team members and other departments.

• Attention to detail is crucial for accurate record keeping and reporting.

• Ability to work under pressure and meet deadlines. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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