Description:

Mail Room Operations Receive incoming USPS and overnight courier mail/parcels Process outgoing shipments Fed-Ex UPS USPS Act as the direct liaison with all mail support service vendors i.e. postage vendors FedEx UPS DHL etc. Sort and distribute all incoming mail same day of receipt Resolve issues with incorrect returned mail Pickup outgoing mail from mail stops and apply correct postage Arrange for pickup of outgoing mail Weigh mail to determine correct postage Daily processing and sorting pickup and delivery of all inbound and outbound courier and mail. Reconcile and account for all incoming and outgoing mail and packages. Primary Point of Contact for receiving/dispatching/tracking work requests to technical staff vendors managers the client and/or other service providers as necessary. Proactively develop and maintain client relationships and provide exceptional service as reflected by client feedback ensuring that expected service levels are achieved. Complete understanding of the role in the mail room and its responsibilities Request funding for postage Ensure office is adequately stocked with mail supplies Track daily workflow by logging daily task and activity on Volume Report. Submit volume report to the Facility Manager weekly. Adhere to internal procedures Work with Lead to update internal procedures for site specific tasks Travel to other sites to assist when needed All other duties and tasks assigned Use of personal vehicle is REQUIRED on daily basis to make runs to post offices amp downtown location. Mileage will be reimbursed for vehicle usage. Client Relationship Proactively develop and maintain client relationships and provide excellent service and performance reporting as reflected by client feedback ensuring that expected service levels are achieved. Comply with all requirements of the client contract and meet or exceed Key Performance Indicators KPIs. Support the day-to-day delivery of mail services for campus wide sites in accordance with all agreed policies and procedures. Identify opportunities for improved operational standards to drive efficiencies process and cost and make recommendations to the assistant/facility manager for consideration.

Skills:

mailroom, filing, scanning, sorting, data entry

Top Skills Details:

mailroom,filing,scanning,sorting,data entry

Additional Skills & Qualifications:

Qualifications High school diploma or equivalent 1 to 2 years of administrative/mail room Must be reliable and professional Self-motivated organized and strong time management skills Attention to detail Nice to have Knowledge of Corrigo is a plus Knowledge of reprographic equipment operations a plus

Experience Level:

Entry Level

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.