Description

We are offering an opportunity for an Application Support Analyst in the healthcare industry in Jacksonville, Florida. This role involves maintaining and improving healthcare information systems, and requires a sound knowledge of healthcare processes, technical skills, and regulatory requirements.

Responsibilities:

• System Administration & Optimization:

• optimal performance of healthcare applications through proactive maintenance, upgrades, patching, and emergent change management.

• Collaborate with IT and clinical teams to enhance system functionality and user experience.

• Testing & Quality Assurance:

• Lead and coordinate testing phases for EMR functionality, upgrades, and software changes.

• Requirements Gathering & Analysis:

• Work closely with healthcare professionals to understand their needs and translate them into technical requirements.

• Data Management & Security:

• Implement and monitor data management protocols and procedures.

• Oversee data integrity and security measures to protect patient data.

• Project Management & Leadership:

• Lead and manage IT projects related to healthcare innovation, system expansion, and growth.

• EMR Implementation & Design:

• Lead third-party vendors and clinical workgroups through the design, development, interoperability, and deployment of EMR systems.

• Troubleshooting & Support:

• Troubleshoot and resolve EMR application issues promptly to ensure system stability.

• Collaboration & Stakeholder Management:

• Build and maintain strong relationships with vendors, IT team members, and healthcare professionals.

  Requirements • Applicant must possess at least one year of experience in the role of Application Support Analyst or a similar position in the Healthcare, Hospitals, or Social Assistance industry.

• Demonstrable proficiency in Application Support is a mandatory requirement for this job role.

• The candidate should have a thorough understanding of EMR - Electronic Medical Records.

• A strong grasp of Data workflows is crucial for this position.

• The ability to troubleshoot and resolve issues related to application support is a must.

• Excellent communication and interpersonal skills are required as the role involves liaising with different departments and stakeholders.

• The candidate should be able to handle multiple tasks simultaneously and prioritize them effectively.

• A proactive approach to problem-solving, along with the ability to work independently and as part of a team, is essential for this role.

• Knowledge of current healthcare industry trends and regulations would be advantageous.

• The candidate should be willing to participate in continuous learning and training opportunities to stay updated with the latest advancements in the field.

• The candidate should have strong analytical skills and attention to detail, which are essential for identifying and resolving issues effectively.

• Proficiency in using computer systems and software is required, as the role involves a significant amount of computer-based work. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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