We are on a mission to become the world's most sustainable and innovative maritime, logistics, and technology company. As a privately- held, U.S - owned and operated company, Crowley provides Logistics, Government Solutions, Shipping, Wind and Fuel services in 36 nations and island territories. By expanding and innovating our services, we have grown into a committed team of over 7,000 diverse people, generating an annual revenue of more than $2.9 billion. We live up to our purpose of bravely advancing what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do. To continue laying the groundwork, challenge what's possible and celebrate the power of inclusion, we seek to partner with driven individuals who are ready to elevate their career with us. GENERAL RESPONSIBILITIES:Responsible for performing complex data research and analysis while gaining knowledge and insights to support business operations across the enterprise. EDUCATION:Bachelor's computer science, information systems, business, or a related field; or a combination of post high school and equal experience may be substituted for education. Master’s degree or professional qualification is preferable. EXPERIENCE:5 years of experience in the area of information technology, logical and physical data modeling, database administration, enterprise application integration, and/or business process management. TECHNICAL PROFICIENCY:Proficient with Microsoft Office products, including Excel, PowerPoint, Access, Visio, SharePoint, Power BI, SQL Server Analysis Services, Azure ML Studio, Microsoft Project, or similar relational databases. Technical expertise regarding data models, database design development, data mining, SQL query language, report building and segmentation techniques. COMPETENCIES:Ability to communicate effectively verbally and in writing, including conveying technical information to technical and non-technical users. Ability to establish and maintain effective working relationships with internal/external business partners. Ability to function effectively with, or as part of a team. Ability to identify and/or document existing and new trend, as well as evaluate and predict their impact on the organization. Ability to provide subject matter expertise, counsel, and effectively influence others at various levels within the organization. Knowledge of and ability to conduct need, trend, feasibility and performance assessments. Knowledge of the principles and practices of project planning, development and evaluation as well as the ability to meet project deadlines. Knowledge of and ability to apply the principles and practices to strategically align tasks and people with organizational goals and objectives. OTHER:Agile Scrum Master and/or Project Management Professional (PMP) certification preferred. JOB SCOPE:Position impacts the entire organization. WORKING CONDITIONS:Normal office environment with little exposure to excessive noise, dust, temperature and the like. Extended use of computer keyboard and viewing of computer monitor and ability to sit for long periods of time. Job: Info Tech* *Organization: DFTS US 9036 *Title: *Manager, Data Operations Location: FL-JACKSONVILLE Requisition ID: USA0003DX Other Locations: US-PA-NEW CUMBERLAND