Description

3 Days Hybrid in Johnston, RI or Westwood, MA

Role is not relocation eligible.

The Executive Assistant plays a crucial role in supporting our Chief Security Officer (CSO) by managing schedules, handling correspondences, and facilitating communication across other departments within the bank. The ideal candidate should be detail-oriented with excellent organizational skills and the ability to multitask in a fast-paced environment. The Executive Assistant acts as a primary point of contact to the CSO, ensuring the CSO can focus on other critical and high-priority tasks. Excellent communication skills and a proactive approach are a requirement as the EA will interact with other leaders and stakeholders. The ideal candidate should be able to work independently, be flexible, able to navigate challenges with ease, and have a solid understanding of the organization’s goals to provide meaningful assistance to executives.

Primary Responsibilities

• Manage and maintain the CSO schedules, including appointments, travel plans, and expense reports.

• Manage calendar, coordinate meetings and conferences, including travel arrangement and other logistics, agendas, and follow-up.

• Screen and prioritize incoming communications and correspondence.

• Prepare relevant documentation as needed.

• Handle confidential information.

• Participate in meetings and take minutes as / when required.

• Respond to inquiries and requests in a timely manner.

• Be able to provide administrative support for special projects or initiatives.

• Conduct research and compile data for meetings and reports.

• Assist in managing office supplies and inventory.

• Facilitate communication between departments and stakeholders and be fully cautious about any confidential information.

• Monitor deadlines and follow up items on pending tasks and approvals.

• Implement and maintain office policies and procedures.

Required Qualifications

• Bachelor’s degree in business administration, communications, or related field.

• Minimum of 5 years of experience in an executive support role, preferably in large organizations

• Experience with calendar management and travel planning and all other related arrangements.

• Excellent verbal and written communication skills.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)

• Proven and strong organizational skills with the ability to prioritize and manage multiple tasks.

• Strong interpersonal skills and able to respond quickly.

• Strong problem-solving skills and adaptability to changing circumstances.

• Ability to maintain confidentiality and exercise discretion a top priority.

• Familiarity with office management procedures and systems.

• Demonstrated ability to work independently and as part of a team.

• Experience in a fast-paced, high-pressure environment.

• Ability to use office equipment and software efficiently.

• Willingness to learn and take on new challenges as needed.

Pay Transparency

The salary range for this position is $ 39.98 - $ 54.09 per hour Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens), provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability, or history or record of a disability, ethnicity, gender, gender identity or expression, transgendered and transitioning individuals, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day and where all are expected to be treated with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. We perform our best so we can do more for our customers, colleagues, communities and shareholders.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.