Description

We are seeking an Infrastructure QA Tester in Kansas City, Kansas. As an Infrastructure QA Tester, you will play a critical role in ensuring the smooth operation of our IT environment. You will validate the functionality of new features, updates, or tools from a basic end-user perspective, and ensure they meet user needs. This role offers a long term contract employment opportunity.

Responsibilities:

• Ensure new IT environment changes and enhancements are tested using a standard end-user profile without elevated access

• Collaborate with IT team members to understand the scope of updates or enhancements

• Develop and execute manual test cases and scenarios that reflect real-world user interactions

• Analyze and validate release notes, identifying any changes to screens, features, or user workflows introduced by updates or new implementations

• Identify, document, and report any usability issues, bugs, or inconsistencies in the user experience

• Guarantee all changes meet quality standards and do not negatively impact user functionality

• Use Microsoft 365, Webex, mobile devices, and operating systems as part of the IT tools and services

• Implement strategies to address any identified discrepancy

• Uphold quality assurance throughout all processes

• Manage change effectively and maintain cost analysis for enhancements

• Validate plans and maintain quality standards for test cases

• Track bugs and address usability issues

• Ensure effective communication within the team for seamless user interaction.

Requirements • Proficiency in Microsoft applications

• Ability to implement strategies effectively

• Experience in discrepancy management and resolution

• Knowledge of quality assurance principles and techniques

• Understanding of various operating systems

• Experience in change management

• Capability to perform cost analysis

• Familiarity with UX principles and best practices

• Experience in system enhancement

• Proficiency in ProFile software

• Excellent communication skills

• Ability to develop and execute validation plans

• Adherence to quality standards

• Experience in creating test cases

• Familiarity with bug tracking tools

• Experience with mobile devices

• Proficiency in using Cisco Webex Meetings

• Experience in usability testing

• Understanding of user interaction principles

• Experience in AB testing

• Ability to create comprehensive release notes

• Knowledge of SAP Fieldglass software

• Ability to execute manual procedures effectively

• Experience in identifying and resolving usability issues

• Proficiency in SharePoint Workflow. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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