CrowdStrike, Inc. Full time R20307 About the Role: CrowdStrike is looking for a Sr. ServiceNow Developer to join our fast growing IT Applications team. In this role, you will help the team discover creative and sustainable ways to solve business challenges and improve our software capabilities and functionality. You will have extensive knowledge and experience of Configuration and Asset Management, the CMDB and ServiceNow's Common Service Data model (CSDM). You will contribute your expertise designing and building first-class applications to meet evolving business requirements. And, you will be working alongside a supportive and fast-paced team with numerous opportunities to increase your professional knowledge and expertise. Bring your passion for developing creative solutions and elegant coding to Crowdstrike. What You'll Do:

• Develop, test, and document working custom development, integrations, and data migrations for ServiceNow features, applications and projects.

• Translate business requirements into well-architected solutions that best leverage the ServiceNow platform

• Manage CMDB health, integrations, Discovery, and Service Mapping

• Design and develop a workflow framework that can be applied to many workflows and continuously seek new opportunities to improve our current manual processes.

• Participate in code reviews for ongoing projects to ensure that code quality is at the highest level possible and appropriate design patterns are being used

• Execute test plans to ensure a quality solution is delivered

• Communicate with team members and stakeholders to ensure effective collaboration throughout all phases of development, testing and deployment

• Provide detailed estimates and work breakdown structure for assigned tasks

• Handle Incidents per published SLAs, ensuring system stability by maintaining required maintenance tasks, and address any system issues impacting SLAs or platform health.

• Contribute to a ServiceNow roadmap that plans out investments in system maintenance, upgrade schedule, system improvements and additions to the ServiceNow ecosystem that aligns with the longer-term goals and objectives of IT and its customers.

• Maintain a flexible and proactive work environment

What You'll Need:

Bachelor's degree in computer science or equivalent experience, typically 8+ years of IT Service Management / ServiceNow experience

At least five years of software development and three years of ServiceNow application development

Good understanding of the ServiceNow Common Service Data Model (CSDM)

Solid experience working with CMDB and Software and Hardware Asset Management modules in ServiceNow.

ServiceNow Certified Systems Administration (CSA) certification

ServiceNow Certified Application Developer certification

Self-motivated and creative

Understanding of how to build reusable, lightweight code in JavaScript, including writing comprehensive tests to ensure code coverage.

Working knowledge of at least 2 years experience writing JavaScript code.

At least 2 years of experience implementing a specific ServiceNow module such as CMDB, HR, Service Portal, Hardware Asset Management, Software Asset Management etc.

Experience developing REST/SOAP API

Experience with ServiceNow version control and update sets

Experience with ServiceNow upgrades and skipped update remediation.

Previous experience mentoring others and conducting peer reviews

Strong problem solving abilities and communication skills

Experience with SDLC methodologies like Agi