HR SERVICES SUPPORT

Job Posting Title: HR SERVICES SUPPORT IV

Business Unit: GLOBAL HUMAN RESOURCES (10003001)

Building: Krakow (N60)

Relocation: No

Travel: None

Education Experience: Other

Employment Experience: 1-3 years

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

TE's HR Services teams provide direct support to employees, other HR groups and management as part of a centralized function to handle a variety of HR-related transactions. They receive and respond to requests concerning HR policies/programs, appropriately routes requests from employees to others for additional information and may respond to practices inquiries via online resources and/or telephone. The team also processes various paper and electronic forms related to documenting HR activities such as new-hire onboarding, change-of-status, benefits, termination of employment, etc.

Responsibilities:

• Working with team and taking individual responsibility for case management to ensure prioritization of work is in line with business needs

• Completing transactions in accordance with desk top procedures and local policy

• Achieving daily/weekly/monthly targets for productivity, quality, and customer experience

• Participating in daily Go meetings to ensure team collectively on track with queue management

• Focused on continuous improvement and working with TE Operating Advantage model to drive efficiency and productivity

• Complete all transactions to the highest standard

• Adhere to quality monitoring process to prevent processing errors

• Engage with quality feedback and participate in corrective action plans to guarantee prevention of repeat errors

• Peer review of team work to prevent errors across the team

• Gain a deep understanding of the customer base

• Form strong relationships with mangers/ee’s/local HR teams to become a trusted partner for the business

What your background should look like:

• Educated to degree level with emphasis in HR or Business or other related discipline

• Strong customer service orientation

• 2+ years HR experience / Customer Service / Operations

• Strong professional and HR operational knowledge

• Strong team player with a passion for working in a fast-paced Global HR team

• Excellent communication skills - communicates with impact, motivates others, builds support, establishes trust

• Delivers results meets customer needs, manages execution, in a high volume, fast paced environment

• Proficient English

• Proficient computer skills - good knowledge of the MS Office package

What can we offer:

• Work in a team where a good atmosphere and team spirit is one of greatest values

• Private medical healthcare including dentist for you and your family

• Attractive package of extra benefits of your choosing in My Benefit Platform

• Multi sport card

• Delicious coffee

• Flexible working hours

• Possibility to work from home or working from the office

• Modern and comfortable office with chill out zone

What your background should look like:

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

Location:

KRAKOW, MA, PL, 30-552

City: KRAKOW

State: MA

Country/Region: PL

Travel: None

Requisition ID: 123449

Alternative Locations:

Function: Human Resources

TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.