The opportunity

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you!

Responsibilities

• Align and implement the aims, objectives, policy and direction of Agency Division and MBA

• Acquire understanding of key business drivers and is able to conceptualize and translate said drivers into training content based focusing on the areas of personal development, leadership and branding.

• Able to conduct training needs analysis of the business environment to

• improve, enhance and/or develop training content and

• leverage on technology to create tools as way to optimize business productivity and/or learning effectiveness, in order to meet all the needs of the leadership level in an agency environment.

• Influence behavioral change in that would possibly lead to a positive change in the areas of leadership and personal effectiveness.

• Coordinate activities related to planning, development, execution of all programs including field-based follow up follow through training to meet targets across the different distribution channels.

• Implement training strategies, calendaring and manage organization of sessions/workshops and deliver content of training modules

• Promote and market various training programs through Learning Management System and other communication methods , partnering with Manulife Sales and Agency Team , distribution channels and other internal colleagues

• Research, design and implement Leadership & Agency Management courses for the growth of agency force and aligning to company direction Review and update sessions and materials continuously

• Assign and manage the roll-out of new modules

• Manage the enhancement of existing modules

• Research and compile best practices, case studies , FAQs, Regulatory changes and related subjects for all distribution channels in order to stay relevant

• Coordinate training logistics (i.e., session schedules, room reservations, participant enrollment where necessary

• Conduct and coach Certified Field Trainers, internal trainers, where needed

• Provide support to existing leaders, new leaders and recruiters in their journey towards building a strong and successful Agency / Emerging ALC .

• Also aligning with local regulators’ goal in grooming and developing professionalism amongst leaders and agents in providing proper and professional service to the public.

• Meeting targets and deadlines in responsibilities, projects, training modules and achieves target within the specified timeframe

• Ability to create digital content and virtual platforms.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

• You thrive in teams and enjoy getting things done together.

• You take ownership and build solutions, focusing on what matters.

• You do what is right, work with integrity and speak up.

• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Recognized Diploma or Degree in Business or any discipline

• Certified Financial Planner (CFP), RFP and other relevant certifications would be advantageous but not required

• Preferably with minimum 5 years proven in similar field or financial services industry

• Mature individual with preferably management experience in leading a team of staff under him/her

• Evidence of strong communication skills, conceptual thinking skills, planning/project planning & management skills

• Strong technical knowledge in areas of his/her expertise and high willingness to adapt and learn

• Self-motivated and ability to work independently with high sensitivity to timelines

• Proficient in Microsoft Office Software (Word, Excel, Power Point)

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you

• Values-first cultureWe lead with our Values every day and bring them to life together.

• Boundless opportunityWe create opportunities to learn and grow at every stage of your career.

• Continuous innovationWe invite you to help redefine the future of financial services.

• Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.

• Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

Working Arrangement

Hybrid