Job Information
Insight Global IT Support Technician - Lake Mary, FL in Lake Mary, Florida
Job Description
Insight Global is hiring Desktop Support Technicians to provide 24/7 support to internal employees who are providing support to those affected by Hurricane Destruction. This technician will be required to work on-site in the requested location, and will be supported by the organization for housing. This team receives around 50 tickets a week, through Zoho Desk. It is required that this person is proficient in the Microsoft Suite, is technically savvy, and most importantly flexible with travel as this is a boots on the ground role. Candidates should be made aware they will undergo a full background check and drug screening upon joining the team. The expected working hours are Monday - Friday 40 hours a week 8-5 EST, with 24/7 on call support.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
3-5 years of experience, demonstrating IT support work
Expert in the Microsoft Suite
Experience with a diverse desktop environment
Experience using a ticketing system
Flexibility to travel and work overtime
Willingness to learn, adaptable, nimble, creative thinkers Associates degree in computer engineering, Computer Science or related field
Zoho Desk Ticketing System null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.