Job Information
Compass Group, North America Retail Manager | T-Mobile Arena in Las Vegas, Nevada
Levy Sector
Salary: $58,000 per year
Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.
Job Summary
As a Retail Manager, you will be responsible for leading and motivating our teams to provide an unforgettable experience to our guests in our venue retail spaces.
Key Responsibilities:
Ensure high standards of merchandising at all retail areas
Coach and lead team members to provide a fantastic guest experience
Take a hands-on approach to ensure our standards are being executed
Oversee retail opening duties - ensure readiness from the moment the first guest arrives
Oversee closing duties to ensure retail areas are secured
Supervise team members to ensure high standards are always maintained
Schedule team members through MyStaff
Accurate completion and maintenance of inventory to prevent shrinkage
Place orders for products based on detailed analysis of future demand
Ensure high standards of store merchandise are always maintained
Coach team members to continually enhance performance
Handle customer complaints to ensure timely and satisfactory completion
Oversee the rotation of merchandise for different event types to optimize revenue
Set daily zone chart for team members
Complete team pre-shifts to set the tone for events and keep team members informed
Complete sales floor inspection to ensure all areas are set up to a high standard and are clean and safe
Oversee sales floor restock to optimize product availability
Receive orders and check to ensure accuracy
Plan and manage special event setups and tear downs
Assist customers as needed - always set an example for team members
Complete team member progressive discipline as needed
Ensure compliance with all Payment Card Information rules always
Complete annual performance and mid-term reviews with team members
Manage location 'Keys to the Future' activities to develop future leaders
Complete team member orientation training
Other duties as assigned
Job Requirements:
2+ years experience in a retail operational position
Passion for retail
Curious about Life at Levy? Check it out: Levy Culture (http://www.levyrestaurants.com/our-culture/)
Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off Plan
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Levy maintains a drug-free workplace.