Description:

• Assists customers with new and existing claims

• Promotes participation of our client’s preferred provider programs and services when applicable

• Provides telephone coverage in accordance with position description

• Adheres to the standards put forth in call strength audit guidelines

• Actively works to increase product knowledge – utilizes KM and resources from the SCO Intranet pages

• Meets performance and dependability expectations as outlined by management

• Contributes to a positive and respectful environment that fuels engagement

• May be called upon to handle additional duties as required

Skills & Qualifications:

• Secure and maintain state and non-resident licenses (paid for by company)

• Regular evening, weekend and holiday coverage as dictated by business needs

• Excellent written and verbal communication skills

• Proficiency in Microsoft Outlook and Word

• Complete ongoing job-related training as assigned through ATLAS or otherwise

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected

classification. Eligibility requirements apply to some benefits

and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:

• Medical, dental & vision

• 401(k)/Roth

• Insurance (Basic/Supplemental Life & AD&D)

• Short and long-term disability

• Health and Dependent Care Spending Accounts (HAS & DCFSA)

• Transportation benefits

• Employee Assistance Program

• Time off/Leave (PTO, Vacation, or Sick Leave)

  About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.