Job ID

30223

GBS Process Standards and Knowledge Specialist

Regular

Lisbon, Portugal (https://www.google.com/maps/place/Lisbon,Portugal) My candidate profile

Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

Syensqo Job Grade: S17

Job Overview and Responsibilities

Syensqo is creating its internal Global Business Services (GBS) to cover Finance, Credit Management, Procurement, Human Resources and Transformation activities. We offer you to work in a dynamic and collaborative environment and to contribute to this group’s transformation.

Join us in one of our 3 service centers: Lisbon, Curitiba, and Bangkok and be part of this transformation journey.

We are looking for a highly organized and detail-oriented Process Standards and Knowledge Specialist with expertise in Business Process Management (BPM) to join our team. The successful candidate will be responsible for developing, maintaining, and improving process standards, BPM initiatives, and knowledge management systems across the organization. This role involves working closely with the GBS Services Lines to ensure that best practices are documented, shared, and implemented effectively. The Process Standards and Knowledge Specialist will report to the Service Excellence Manager and will be part of the GBS Transformation and Service Excellence team.

Key Responsibilities:

• Develop and maintain process standards and documentation to ensure consistency and efficiency across the organization.

• Implement and manage knowledge management systems to capture, store, and share organizational knowledge.

• Lead BPM initiatives to analyze, design, implement, and optimize business processes.

• Collaborate with cross-functional teams to identify and document best practices, process improvements, and lessons learned.

• Ensure that process standards and knowledge management systems align with organizational goals and regulatory requirements.

• Provide training and support to employees on process standards, BPM tools, and knowledge management techniques.

• Monitor and evaluate the effectiveness of process standards, BPM initiatives, and knowledge management practices, making adjustments as needed.

• Stay updated with the latest trends and advancements in process standards, BPM, and knowledge management.

• Prepare and present reports and presentations to stakeholders on process standards, BPM activities, and knowledge management outcomes.

Education and Experience

Bachelor’s or master’s degree in business administration, Information Technology or a related field.

Proven experience of minimum 7-10 years in process management, BPM, knowledge management, or a similar role.

Proficiency in knowledge management tools and software.

Technical expertise in areas within GBS preferred.

Must-have skills

Strong organizational and project management skills.

Excellent communication and presentation skills.

Ability to work independently and collaboratively in a team environment.

Ability to work effectively in a fast-paced environment.

Experience working with cross-functional teams.

Must-have language skills

Fluent in English (both written & spoken)

About us

• Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.

• At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.