TSS ERP ANALYST

Date: Feb 28, 2025

Req ID: 47703

Location:

LITTLE ROCK, AR, US, 72201

Category: STATEWIDE SHARED SERVICES

Anticipated Starting Salary: 57,755

Position Information

Class Code: D142C

Grade: IT06

FLSA Status: EXEMPT

Salary Range: $57,755.00 - $92,120.00

Summary

The TSS Enterprise Resource Planning (ERP) Analyst is responsible for developing and maintaining the state's enterprise resource planning (ERP) system; reviewing, analyzing, and developing business processes; and customizing and configuring workflow to allow the integration of client/server applications, security authorization concept analysis, testing and implementing internal controls required by accepted financial and personnel management practices, and documentation of all processes and changes within accepted standards of information systems development. This position is governed by state and federal laws and agency/institution policy.

Functions

Customizes and configures the state's ERP system and upgrades and updates third party add-on software. Evaluates, establishes, and coordinates testing, quality assurance, and risk analysis activities to ensure the integrity of the state's ERP system. Reviews and analyzes business processes to accommodate changes in budgetary, personnel, and financial legislative or regulatory requirements. Addresses changes to the system with other business teams. Assesses the potential impact of proposals in light of current and projected operations. Provides technical assistance to end users by analyzing and resolving system-related problems. Advises the ERP group leader on short term goals and long term strategic planning. Serves in a leadership capacity for special projects and as mentor for junior ERP analysts. Performs other duties as assigned.

Dimensions

Occasional out of state travel, on-call duty, and extended work hours during critical periods are required.

Knowledge, Skills and Abilities

Knowledge of state and federal laws, policies, and procedures related to assigned business segment. Knowledge of the operations of personal computers and the functions of the software used. Ability to analyze data and system configuration and customization. Ability to read, comprehend, and assimilate technical system documentation. Ability to plan and accomplish short and long range project goals. Ability to prepare and deliver oral presentations to internal and external groups. Ability to communicate orally and in writing. Ability to effectively prioritize and execute tasks in a high-pressure environment. Ability to educate and mentor others in the concepts, procedures, and methodologies relevant to the ERP system. Ability to lead small teams to accomplish a specific task or goal.

Minimum Qualifications

The formal education equivalent of a bachelor's degree in mathematics, computer science, information technology, or related area; plus three years of experience in mathematics, computer science, information technology, ERP, or related area. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Licenses

Nearest Major Market:Little Rock