At Kuehne+Nagel, we nurture a culture of performance and recognition, and we have many career growth opportunities. If you are looking for career development or simply a wonderful place to be, consider joining us as an Control Tower Operations Manager at our distribution center in Locust Grove, GA.

Your Role

As a Control Tower Operations Manager you will supervise the daily activities of a supply chain control tower, which serves as a central hub overseeing and managing the movement of goods across a company's entire supply chain, ensuring seamless operations through data analysis, problem identification, and strategic decision-making to enhance efficiency and delivery times; track key performance indicators (KPIs), and collaborate with cross-functional teams to address issues and enhance service delivery throughout the supply chain. You will work Friday, Saturday and Sunday (6:00 am - 4:30 pm) or Monday - Thursday (5:00 pm - 3:30 am).

Your Responsibilities

• Manage daily control tower operations by monitoring real-time logistics data, tracking shipments, and ensuring timely delivery across multiple channels

• Utilize automated systems (such as TMS, WMS, WCS, and IoT platforms) to gain visibility into operations and quickly address potential disruptions

• Prepare and present regular performance reports to senior management, providing actionable insights and recommendations for improvement

• Establish and track key performance indicators (KPIs) to measure logistics efficiency, cost control, and service levels

• Identify, assess, and mitigate operational risks through proactive monitoring and contingency planning

• Foster a culture of continuous improvement, innovation, and accountability within the control tower team

• Monitor end-to-end supply chain operations through the control tower, ensuring real-time visibility of shipments, inventory, and demand fluctuations

• Use data analytics and predictive modeling to enhance forecasting and demand planning

• Develop and implement planning strategies to improve supply chain efficiency and reduce costs

• Identify bottlenecks and inefficiencies within the supply chain and implement process improvements

• Serve as the main point of contact for internal and external stakeholders regarding supply chain disruptions, performance metrics, and strategic initiatives

Your Skills and Experiences

• Bachelor's degree in Supply Chain Management or related field, or an equivalent combination of education and experience preferred

• 5+ years of warehousing experience

• 3+ years of leadership experience in a distribution environment

• 1+ years of experience with leading and implementing Lean Six Sigma methodologies and Continuous Improvement

• Knowledge of various production and quality systems

• Proficient in Word, Excel (maintain complex spreadsheets), and PowerPoint

• Strong quantitative and problem-solving skills to interpret data and make informed decisions

• Ability to develop metrics, dashboards, and detailed reports that drive operational improvements

Good Reasons to Join

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-onsite

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.