Description We are searching for an Application Engineer to join our team in the Professional Services industry based in Los Angeles, California. This role will focus on processing customer applications, maintaining accurate customer records, and resolving customer inquiries. As an Application Engineer, you will also monitor customer accounts and take appropriate action when necessary.

Responsibilities:

• Process customer credit applications with accuracy and efficiency

• Maintain and manage customer credit records

• Resolve customer inquiries and issues in a timely manner

• Use SQL Query for various tasks and projects

• Work with Risk applications such as Intapp Product Suite (Intake, Conflicts, Terms, Workspaces, Walls, Time), File Retention and Disposition (iCompli), and Court Docketing (CompuLaw, Court Alert)

• Utilize Microsoft Powershell scripting as needed

• Employ Cisco, Citrix, Cloud, Dell, and Firewall Technologies in daily tasks

• Manage Active Directory and Backup Technologies

• Handle computer hardware and configuration management tasks

• Deliver exceptional customer service at all times Requirements • Possession of a Bachelor's degree in Computer Science, Engineering, or a related field.

• Minimum of 5 years of experience as an Application Engineer or in a similar role.

• Proficiency in Cisco Technologies, Citrix Technologies, Cloud Technologies, Dell Technologies, and Firewall Technologies.

• Demonstrated experience with Active Directory and Backup Technologies.

• Strong knowledge of Computer Hardware and Configuration Management.

• Excellent customer service skills and the ability to effectively communicate with clients and team members.

• Proven ability to solve complex problems and work under pressure.

• Ability to collaborate effectively with cross-functional teams.

• Strong verbal and written communication skills.

• Must be legally authorized to work in the specified location.

• Must be able to pass any applicable background checks required by the company.

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .