40441BR

Extended Job Title:

Lead Analyst - Employee Development

Position Description:

Performs specialized analytical duties in the operation and maintenance of assigned area. Responsibilities include collecting, analyzing and developing data relative to area, making recommendations and assisting in implementation of projects. Work is performed under general supervision with latitude for independent judgment in accordance with established policies and procedures.

Requisition ID:

40441BR

Travel Required:

Up to 25%

Major/Essential Functions:

Corrective Action & Compliance:

• Lead and facilitate all corrective action processes for University Student Housing.

• Ensure compliance with policies and procedures in performance management and disciplinary actions.

• Provide guidance to supervisors and employees on corrective action procedures.

• Maintain accurate documentation and support investigations as needed.

• Track employee compliance training and coordinate required registrations.

• Support and implement new processes and strategies as assigned.

Employee Relations & Development:

• Oversee the Employee Success Check-In Program to support staff growth and performance.

• Facilitate department orientation to ensure a smooth onboarding experience for new employees.

• Manage the Employee Exit/Stay Interview program to gather feedback and enhance employee experience.

• Serve as the Department SECC Coordinator, overseeing related programs and initiatives.

• Participate in departmental committees as assigned.

• Support and implement new processes and strategies as assigned.

Communication & Customer Service:

• Provide exceptional internal and external customer service via phone, email, and in person.

• Serve as a knowledgeable resource for staff, ensuring timely follow-up.

• Resolve staff concerns efficiently and proactively.

• Identify potential problem areas and implement solutions to prevent delays in personnel processes.

Department & Campus Support:

• Assist with department employee engagement and recognition programs.

• Support department-wide events and initiatives.

• Collaborate on special projects as requested by University Student Housing or external departments.

Grant Funded?:

No

Minimum Hire Rate:

20.76

Pay Basis:

Hourly

Schedule Details:

M-F: 8am-5pm; travel as needed

Work Location:

Lubbock

Preferred Qualifications:

SHRM CP preferred

Department:

University Student Housing

Job Type:

Full Time

Job Group:

Information and Records Clerks

Shift:

Day

Required Qualifications:

Bachelor's degree plus four years progressively responsible related experience; OR a combination of education and/or experience to equal eight years.

Does this position work in a research laboratory?:

No

Safety Information:

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Pay Statement:

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan.

EEO Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

About the University:

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.

About Lubbock:Referred to as the “Hub City” because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock’s Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.