JOB REQUIREMENTS: Volunteer Supervision Assist in the recruitment, screening, interviewing, and training of new volunteers; assist in arranging continuing education opportunities for current volunteers Assist with diversity efforts Accept new cases and assist with assignment of appropriate volunteers, in consultation with the Program Director Review and submit volunteer court reports Accompany volunteers to first visits with assigned child Provide support and assistance to volunteers, including emergency support as necessary on nights and weekends Conduct annual feedback meetings with active volunteers as applicable Participate in volunteer evaluations as assigned by the Program Director Assist with volunteer appreciation efforts Program Prepare and distribute case assignment documentation Help develop initial case plans and ongoing strategies for advocacy Maintain case files Maintain case tracking database Attend all court hearings on caseload and track court dates Attend team meetings or other engagements when volunteers are unable to attend or need support Correspond with other professionals on cases when volunteers need assistance Assist in tracking program data, statistics, and/or compiling reports as requested Assist with community outreach and stakeholder relations activity Assist on general CASA matters as needed, including special events Assist in developing program improvements and initiatives, including sub-programming areas such as teen programming, 0-5, and educational advocacy Attend staff meetings and assist in the evaluation and improvement of the program Work with CASA staff on child advocacy best practices Provide program coverage as assigned by the Program Director Attend conferences/seminars/meetings as needed or requested by the Program Director Participate in performance evaluations of this position as directed by the Program Director Other duties as assigned ***** OTHER EXPERIENCE AND QUALIFICATIONS: The Case Coordinator position requires the ability to communicate with, supervise, and empower volunteers to be effective in their role; the ability to work cooperatively with different personality types; knowledge and understanding of issues and dynamics within families in crisis relating to child abuse and neglect; comfort level with appearing in court on behalf of CASA and working with families, social workers and legal parties; and excellent writing and proof-reading skills. Access to a vehicle and ability to drive to locations in Dane and Columbia counties: to courthouses to attend court hearings, as well as to in-home visits for children on caseload with volunteers. ***** APPLICATION INSTRUCTIONS: Other: Fill out the online Employment Application on the Careers page of the Canopy Center website, https://canopycenter.org/how-to-help/careers.html, including a cover letter and resume with submission. Questions regarding the position or your application can be sent to personnel@canopycenter.org.