JOB REQUIREMENTS: Member Advocacy Program Manager Job Locations US-WI-Madison ID 2025-2216 Category Clinical Services Type Regular Full-Time Overview Are you passionate about advocating for others and have experience in the health insurance field? Quartz is seeking a Member Advocacy Program Manager to create, lead and evaluate the Quartz Member Advocacy Program and serve as a lead advocate for Medicaid, BadgerCare and Supplemental Security Income (SSI) members. Join us in making a meaningful impact on healthcare access and quality at Quartz! Benefits: Flexibility and autonomy to manage responsibilities independently with the ability to shape advocacy initiatives Join a highly engaged team dedicated to making a difference Direct community impact such as improving healthcare access, equity, and well-being for members Experience a dynamic work environment with diverse daily tasks and exciting challenges Starting salary range based upon skills and experience: \$83,800 - \$104,800 plus robust benefits package Responsibilities Creates, leads, and evaluates the Quartz Member Advocacy program and serves as the lead advocate for Medicaid, BadgerCare, and SSI members Works with both members and providers to facilitate the provision of benefits to members Ensures adherence to Department of Human Services (DHS) requirements, including training, complaint resolution, and culture competency initiatives Leverages strategic partnerships, population health insights, and robust program management Accountable for maintaining a strong market presence in key Quartz service area counties and aligning initiatives with the organization\'s strategic goals Develop and execute plans to mitigate challenges associated with provider network changes Create an annual advocacy and community engagement plan Monitor and participate in grievances and appeals to identify trends and address systemic issues in care delivery Provide actionable recommendations to improve member experiences and outcomes Evaluate provider network changes to ensure continuity, equity, and quality of care Qualifications Bachelor\'s Degree with 5 years of experience in Advocacy, Healthcare, or Social Services, with a focus on Medicaid, BadgerCare Plus, and Supplemental Security Income (SSI) Populations, OR Associate\'s Degree with 8 years of experience in Advocacy, Healthcare, or Social Services, with a focus on Medicaid, BadgerCare Plus, and Supplemental Security Income (SSI) Populations, OR High School Equivalency with 11 years of experience in Advocacy, Healthcare, or Social Services, with a focus on Medicaid, BadgerCare Plus, and Supplemental Security Income (SSI) Populations Demonstrated experience working with individuals with disabilities (this is required per DHS contract) Expertise in cultural competency,... For full info follow application link. Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/064AE9A33F7143C5