JOB REQUIREMENTS: Access Community Health Centers, Inc Registrar Madison, WI, US Registrar Position Summary: Registrars are the first point of contact with the patients of Access Community Health Centers. Assisting patients via phone or in clinics. Registrars will work effectively to resolve patient issues, register and schedule appointments, enter and verify patient demographics and insurance information, route messages to clinic staff, and support department and interdepartmental workflow as needed. Individuals must ensure consistent processes while delivering great experiences through compassionate interactions. Extensive knowledge of Access Community Health Centers is required to better address patient concerns, questions and course of action. Outstanding customer service, compassion and empathy are critical in this role. Desired candidate would have the following qualifications: Required Qualifications: * A High School diploma or equivalent * Experience in the use of a personal computer and be proficient at keyboarding/typing and use of various Internet applications and email * Experience with Microsoft Word and Excel software programs * Medical/dental terminology knowledge Desired Qualifications: * A minimum of one year of customer service/telephone/reception experience * Fluency in English and Spanish * Previous medical/dental appointment scheduling or registration experience * Experience with EPIC or other electronic health record software system Compensation and Benefits: Our total compensation package includes competitive wages, plus a full range of attractive benefits for regular full and part time staff working a minimum of 20 hours per week: Compensation starts at \$20.00 and is adjusted according to experience. Flexible FTE and schedule (Monday-Friday, 8:00a-5:00p) Health insurance Dental insurance Life insurance Long and short-term disability insurance 401(k) retirement plan (100% vested with employer match) Paid time off program (hours given upfront for vacation, personal and sick time) Paid holidays Relocation assistance Continuing education Tuition reimbursement Flexible spending plans Health savings account Transportation program Childcare referral program Employee Assistance Program (EAP) Other: Access Community Health Centers is an eligible employer under the Public Service Loan Forgiveness (PSLF) program. Access Community Health Centers is a NHSC approved site for the NHSC Loan Repayment Program Support our mission and values: Improving health. Improving lives. Our shared values are the guiding principles which lie at the core of the work we do every day. They reflect our culture and our commitment to those we serve. Compassion Listen to our patients, staff and community to understand their needs and provide care with empathy and respect. Inclusion Provide care and build community that respects the personal, social and cultural diversity reflected in our patients and staff. Stewardship Use the resources we are given effectively and efficiently, and we value innovation. Equity Believe that every person deserves quality healthcare to help them overcome barriers and create new opportunities. Community Work together with hea Equal Employment Opportunity/M/F/disability/protected veteran status Apply Here: https://www.click2apply.net/4xMV2OFYR5ze2H2dOfJBag PI261811911 ***** APPLICATION INSTRUCTIONS: Apply Online: https://www.click2apply.net/4xMV2OFYR5ze2H2dOfJBag