Technical Program Coordinator

Job ID

209680

Posted

05-Mar-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Administrative, Project Management

Location(s)

Remote - US - Remote - US - United States of America

CBRE is an equal opportunity employer that values diversity.

Technical Program Coordinator - Remote US

Summary Account Responsibilities:

The purpose of this position is to provide administrative and technical support to the Technical Program Manager on a number of cross-functional projects and programs. Generally works across VP Orgs. Broad strategic influence. Manages deliverable timelines and tracks performance of program goals. Assists Technical Program Manager in leading teams and orgs toward simple, coherent approaches.

Duties and Responsibilities

· Support BIM 360 utilization with the Technical Program Manager through folder structure updates, project setup, permissions, and access management.

· Lead the execution of automated workflows in low-code, no-code environments such as Workato.

· Possesses a strong understanding of navigating API Documentation, and high-level understanding of technical concepts.

· Provides exceptional customer service in a timely manner, and in accordance with client expectations.

· Support the development, maintenance, and management of a team QuickSight dashboard.

· While providing exceptional customer support, this role will also log customer issues to capture pain points and frequent requests from customers in order to address issues and automate solutions.

· Supports the development of SOPs or guides to mitigate or resolve recurring issues or requests.

· Ability to write, read, and review white papers with data and cost analytics to support new initiatives.

· Contributes to Asana project updates, customer-facing status reports, flash reports, newsletters, QuickSight dashboards and other communication deliverables as requested by Manager.

· Attends client meetings as needed and manages weekly office hours.

· Tracks progress of each program task against goals and creates action plans as needed to meet objectives and schedules.

Supervisory Responsibilities

No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance, and/or training to coworkers as needed. May assist in leading project teams and/or plan and supervise assignments.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience Bachelor's degree (BA/BS) from 4-year college or university in Engineering or Computer Science related field preferred. Minimum 2 years of project or program management experience. Experience using BIM or other Autodesk products preferred.

Communication Skills Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.

Reasoning Ability Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires some analytical and quantitative skills.

Other Skills and Abilities

Strong process management skills, negotiating, decision-making and analytical skills are necessary. Demonstrated ability in project management processes, tools and techniques. Ability to build and maintain effective professional/client relationships. Intermediate skills with Microsoft Office Suite required.

Working knowledge of reading/writing code preferred.

Scope of Responsibility Thorough understanding of procedures, company policies, and business practices is needed to achieve general results and deadlines. Responsible for executing on project deadlines set by Manager. Errors in judgment may cause short-term impact to department.

Equal Pay Disclosure

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Technical Program Coordinator position is $68,000 annually [or $32.69 per hour] and the maximum salary for the Technical Program Coordinator position is $72,000 annually [or $34.62 per hour]. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions)

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)