Job Information
New England Audiology, PLLC Patient Care Coordinator in Manchester, New Hampshire
Front Desk / Patient Care Coordinator
Searching for a qualified candidate with clerical experience willing to serve the community with a caring and helpful approach.
We are an audiological clinic providing compassionate hearing care to patients of all ages with locations serving both Concord and Manchester. We are a busy clinic with a big heart!
Our mission is focused on utilizing the most affordable solutions to assist in improving quality of life with better hearing for our patients.
DUTIES INCLUDE:
Patient reception
Answer incoming calls and make confirmation calls
Appointment scheduling utilizing online practice management platform
Gather and prepare patient charts for upcoming appointments
Monitor and manage emails and voicemails
Process incoming mail and equipment shipments
Prepare invoices and process payments via card reader or web portals
Assist clinicians as needed
Some basic knowledge of hearing aids helpful but not required
REQUIREMENTS:
Clerical skills and customer service experience
Willingness to be helpful and compassionate to all persons regardless of religion, sex, color, sexual orientation, national origin, age, disability, and genetics
Mandatory adherence to HIPAA