Front Desk / Patient Care Coordinator

Searching for a qualified candidate with clerical experience willing to serve the community with a caring and helpful approach.

We are an audiological clinic providing compassionate hearing care to patients of all ages with locations serving both Concord and Manchester. We are a busy clinic with a big heart!

Our mission is focused on utilizing the most affordable solutions to assist in improving quality of life with better hearing for our patients.

DUTIES INCLUDE:

• Patient reception

• Answer incoming calls and make confirmation calls

• Appointment scheduling utilizing online practice management platform

• Gather and prepare patient charts for upcoming appointments

• Monitor and manage emails and voicemails

• Process incoming mail and equipment shipments

• Prepare invoices and process payments via card reader or web portals

• Assist clinicians as needed

• Some basic knowledge of hearing aids helpful but not required

REQUIREMENTS:

• Clerical skills and customer service experience

• Willingness to be helpful and compassionate to all persons regardless of religion, sex, color, sexual orientation, national origin, age, disability, and genetics

• Mandatory adherence to HIPAA