Description

Education client is looking for a temporary Administrative Assistant within their Student Support Services Department.

Duties Include:

• Working directly with current students provide baseline advising to help student remain on track with registration and course progression.

• Directing the students, as needed, with their questions and concerns to the Program Chairs.

• Maintaining consistent communication with Program Chairs and specific faculty about student progress, needs, and requests for support.

• Maintaining student files, both electronically and hard copies.

• Auditing student files for appropriate paperwork, deadlines and tracking progress of coursework.

• Monitoring students on Leave of Absence for return dates.

• Monitoring students that have expiring Incomplete grades for completion of course work and submitting change of grade forms with program chair approval to the Registrar.

• Provide audited student records to the Administrative Coordinator/Assistant – Credentials (Licensure) and Degree Completion Support Services for end of program processing

• Assist with Master’s degree coordination (oversee the documentation of student work-thesis, research posters, DocuSign cover pages submitted to the Google Drive)

• Assist in the planning and implementation of college events.

• Assisting in maintaining the student information database (Box, Monday.com, Tableau, etc.)

• Drafting memos, letters, and emails

This temporary Administrative Assistant role will last through December 2025.

Requirements • Mastery in Microsoft Office Suite, including Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word.

• Proficient in answering inbound calls, demonstrating excellent customer service skills.

• Ability to handle both inbound and outbound calls efficiently.

• Strong data entry skills with high attention to detail.

• Experience in managing email correspondence professionally and promptly.

• Demonstrated ability to schedule appointments, keeping in mind the priorities and schedules of all involved parties.

• Exceptional customer service skills, with the ability to handle customer queries and complaints effectively.

• Excellent communication and interpersonal skills.

• Ability to multitask and manage time effectively.

• Must be highly organized and able to maintain a system of tracking, monitoring, and prioritizing tasks. TalentMatch®

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