Job Description: This role offers an extensive training program with both one-on-one and group training classes. Nervous about finding your way in a new organization? You will have access to mentors from across the company to ensure you are set up for success. Our Field Techs are also provided with a company truck and all the necessary tools to perform the job. We also provide uniforms, from hats to boots and everything in between. Total comp of base plus bonus up to $19 an hour! (based on national average) Relocation assistance is available for the right candidate.

Key Responsibilities Connect our customers to what they love by installing customer service drops or outlets in both residential and business properties. Takethe training you gain to useelectronic test equipment and online diagnostic tools to troubleshoot customer service drops or outlets, diagnose and repair reception performance issues, and resolve all problems from the customers equipment to the output of the first distribution amplifier. You will ensure we are providingproper upstream and downstream signal levels at each termination on the customers premises. You will be proactive by suggesting upgrades of existing services and educate customers on their new/existing equipment. This position has the expectation and responsibility to take on other duties needed to help drive our Purpose, fulfill our Brand Principles, and abide by our Organizations Value.

Qualifications A good driving record and a valid drivers licensein the state you are applying. Flexibility to go beyond for our customers by working overtime and on-call as needed. Problem solving is key when working with our customers. Be able to listen to customers and present solutionsin a positive manner. Due to the nature of the position, you will need tosuccessfullywork in small and confined areas;liftto 80lbs.;work on a ladder;and work in all weatherconditions. You will have demonstrated at least 3 months of customer service or related experience and/or training. The equivalent combination of education and experience is also acceptable. High school diploma or GED. Regular and predictable attendance is required. Our customers need you to help keep them connected to what matters most!

Core Competencies Committed: Values each customer while working hard to keep their business and support our communities. Helpful:Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. Proactive:Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding. Personal:Knows our customers well, and tailors our communications and interactions to address their needs and expectations.

Pre-hire Processes Sparklight, a Cable One brand, is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.

Individuals hired into DOT regulated positions must be able to meet and maintain the requirements under the Companys DOT program, including successfully complete and pass a road test examination, drivers record safety review, drug testing, DOT physical, and past employer safety performance history. In accordance with DOT policy, the Company retrieves driving records and randomly tests for illegal substances.

Sparklight, a Cable One brand, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.