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UPMC Specimen Processor in Mechanicsburg, Pennsylvania

Are you looking for a fast paced and busy work environment? The West Shore hospital laboratory group is looking for a new Specimen Processor to their collaborative team.

Schedule: Monday – Friday from 6:00 a.m. – 2:30 p.m. open to a 5:00 a.m. – 1:30 p.m. shift as well. Rotating weekends and holidays.

Purpose:

Receive, sort, identify, process, and distribute specimens to all technical sections. Enter requisition information and patient results into the computer system; call statistical results, answer phone, code charge slips, train new employees and perform related clerical duties.

Responsibilities:

  • Demonstrate service orientation approach by conveying courtesy, respect, enthusiasm and a positive attitude in work situations.

  • Show initiative and offer assistance in the completion of the department's work.

  • Monitor pneumatic tube and courier deliveries to ensure timely processing of specimens.

  • Investigate and resolve any requesting mistakes or other specimen problems.

  • Request assistance when needed.

  • Complete quality forms for unacceptable specimens, requesting errors or other problems.

  • Separate by centrifugation.

  • Label appropriate aliquot tubes and transfer as defined by policy; store samples at the appropriate temperature.

  • Determine and enter the specimen receive time into the computer.

  • Answer all telephone inquiries concerning proper specimen collection, result, and normal range information.

  • Follow all regulations regarding health and safety concerning the handling of biohazardous patient samples or sharps to prevent exposure.

  • Verify patient specimens such as blood, urine and other body fluids with requisitions or labels, making certain that information on the specimens match any paperwork received and correct specimen.

  • Properly request in the Laboratory Information System laboratory information system if needed.

  • Prepare, package and send specimens to outside locations as needed.

  • Receive, sort and prioritize ALL specimens according to the laboratory policies.

  • Share specimens as necessary.

  • Notify supervisor of problems and of any requests that need credited or clarified.

  • Disinfect the work area after shift and during shift, if needed.

  • Participates in the orientation and training of new laboratory specimen processors.

  • Perform routine technical and related clerical duties as directed.

  • High School diploma or equivalent.

  • Three to six months of experience in a clinical laboratory, physician's office, or other medical environment preferred, including knowledge of or experience in Medical Terminology and Laboratory Information systems.

  • Three to six months of experience in a service environment including call center, customer service center, or product distribution/fulfillment center preferred.

  • Good oral and written communication skills required.

  • Ability to communicate effectively with all age groups and populations of external and internal customers (as well as co-workers) both by telephone and in person.

Licensure, Certifications, and Clearances:

  • Act 31

  • Act 33

  • Act 34

  • Act 73

UPMC is an Equal Opportunity Employer/Disability/Veteran

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