JOB REQUIREMENTS: Nicolet National Bank Nicolet National Bank is an equal opportunity employer and VEVRAA Federal Contractor. M/F Disabled and Vet EEO/AA Location: MEDFORD, WI, US Worker Category: FULL-TIME Job Class: Ret Cust Svc - hourl At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employes feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development. This position is primarily responsible for interacting with customers to complete transactions, cross-selling Nicolet products and services, resolving problems, and serving as a back-up to the personal bankers by opening and closing accounts. This position promotes business for Nicolet by maintaining a high level of customer service and by referring customers to appropriate staff where necessary. As a Universal Banker, you will: * Performs teller duties and organizes, balances and proofs cash daily to maintain accurate transactions processed. Identifies payees and verifies signatures and endorsements. * Performs back-up personal banker duties, opens a variety of accounts, verifies and processes changes to existing accounts, answers customer questions, and resolves related account problems to ensure customer satisfaction. Follows the guidelines of the continuity program with all new Nicolet customers. * Attracts and retains customer relationships by extending a courteous greeting in person or by phone and by providing accurate and timely customer service which includes, but is not limited to, cashing checks, accepting deposits and withdrawals, handling loan payments, dispensing cashier\'s checks and bonds, processing savings withdrawals within established guidelines to ensure customer satisfaction. * Stays current on applicable banking regulations and security procedures and practices to prevent fraud or other bank losses and to comply with regulatory requirements. * Answers customer telephone inquiries promptly and professionally and provides accurate information in accordance with bank policies and procedures. * Assists with night depository duties, to include logging bags, processing deposits, making change orders, issuing receipts, etc. * Promotes Nicolet products and services by identifying customer needs and suggesting appropriate products and services to solidify and enhance customer account relationships. Recommends corrective services to resolve customer complaints. * Engages proactively as a sales representative of Nicolet products and services to existing and prospective customers within the community by active participation in community events and/or organizations. * Maintains vault which includes balancing the vault daily and ordering and selling cash for the branch. * Maintains inventory of traveler\'s checks, cashier\'s checks and gift cards and ensures adequate supply at all branch locations. Equal Employment Opportunity/M/F/disability/protected veteran status Apply Here: https://www.click2apply.net/JLQy8wiQyeREmCZMyhXJL2 PI249437680 ***** APPLICATION INSTRUCTIONS: Apply Online: https://www.click2apply.net/JLQy8wiQyeREmCZMyhXJL2chj.tbe.taleo.net/chj01/ats/careers/jobSearch.jsp?org=NICOLETBANK&cws=1