JOB DESCRIPTION

• Position: Project Manager

• Reports to: Project Director

• Status: Full time, permanent

• Location: Melbourne, Nunawading office

Purpose

We are seeking experienced Project Managers to join our Pearson Assessment Service team to deliver an exciting and high-profile programme of work. The Project Managers will be responsible for planning and delivering projects, ensuring that all contractual obligations, milestones and financial targets are met. They will demonstrate initiative and ability to learn new processes and integrate into a high-performing and well-established team. Experience working within a PRINCE2 and quality-focused environment is essential. Strong communication skills and experience managing diverse stakeholders and client relationships are key components of this role. Demonstrated experience reporting to clients and senior stakeholders will be highly regarded.

Key Accountabilities

• Project Planning and Management

• Undertake all documentation aspects of project planning, implementation and evaluation;

• Create, execute and update project plans as required;

• Ensure projects are completed on time, to budget and to the highest levels of quality;

• Manage day to day operational aspects of multiple projects;

• Follow the PRINCE2 project management system;

• Review deliverables prepared by team before passing to the client;

• Assess project priorities and identify key deliverables;

• Risk identification, assessment and management;

• Manage issue identification and resolution.

Customer Focus

• Develop and maintain a client focused approach to all projects;

• Translate conversations with customers into scoped quotes and project plans;

• Manage day-to-day client interactions, expectations and escalations;

• Develop durable relationships with client personnel that foster client ties;

• Communicate effectively with clients to identify needs and evaluate alternative business solutions;

• Continually seek opportunities to increase customer satisfaction and extend client relationship; and

• Build a knowledge base of each client's business, organization and objectives.

Communication

• Effectively manage communication between internal and external stakeholders and mitigate conflict if necessary;

• Effectively communicate relevant project information to senior leadership and clients.

Other

• Provide input into the development of proposals and quotations in response to client needs;

• Identify opportunities for improvement and make constructive suggestions for change;

• Provide support for the Project Director;

• Provide input to the Financial Accountant to ensure effective management of project accounts and budgets; and

• Liaise with the QA Manager in ensuring the needs of clients are understood, that risks are identified and that appropriate QA measures are implemented at critical points in the project cycle.

Requirements

Essential

• Formal qualification in PRINCE2 project management;

• Minimum of 3 years Project Management experience;

• Proven ability to set priorities and lead teams to deliver high-quality work within strict time constraints;

• Strong interpersonal and communication skills;

• Conceptual, analytical and negotiation skills;

• Ability to interpret technology and communicate requirements to technical and non-technical stakeholders (internal and external);

• Demonstrated ability to work independently and as part of a team;

• Must be prepared and able to travel interstate for a period of up to 6 weeks in duration, as and when required.

• Must be prepared and able to travel internationally as and if required.

Desirable

• Experience managing Projects with strict confidentiality requirements;

• Experience in the Australian education industry;

• Experience working within a regulated environment;

• Understanding of the Australian assessment and testing environment.

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: PROJECT/PROGRAMME MANAGEMENT

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Workplace Type: Hybrid

Req ID: 17649