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Kuehne+Nagel Sea Logistics Operational Care Specialist, Export in Melbourne, Australia

Join our extraordinary team as the next Sea Logistics Operational Care Specialist in Kuehne+Nagel Australia!

Your Role

You will be enabling transport activities by executing bookings, entering orders + generating all required export documentation while liaising with our Customer Care Specialists to ensure all requirements are met (in a timely and efficient manner). As always, these activities are in line with all relevant governance + regulatory requirements.

Your Responsibilities

What you will be responsible for:

  • To Coordinating and executing end to end Export FCL andLCL seafreight shipments.

  • Processing shipments through our internal OrderManagement System

  • Working with a daily BPA management tool and meetingKPI’s in line with our global business processes.

  • To process seafreight shipment details in our internaltransport management system, coordinate with all involved stakeholders +organize transport based on the customer promise, obtain DG approvals whererequired, escalating discrepancies as required.

  • To monitor + report on operational performance ofcarriers + other vendors as well as ensuring strong data quality is availablefor timely + accurate customer reporting.

  • To create files for consolidation containers for FCXand internal consolidations (Master files).

  • To review + ensure alignment of shipping instructionsincluding clarifying any deviations/conflicts while taking country regulations,export compliance, rate + routing information into consideration.

  • To issue + accurately submit/issue all export requireddocumentation (issue HBL specimen, carrier OBL instructions, VGM and securityfilings, sales invoices) within 24 hours of departure.

  • To ensure departure confirmations (or deviations v.scheduled) are shared with CCLs.

  • To handle Original Bill of Ladings when needed andunderstand the difference between when a Seaway Bill of Lading and OriginalBill of Lading is to be issued.

  • To ensure cost awareness + efficiency through timely,accurate cost/revenue updates including profit maximization by providing costawareness to the CCLs.

  • To check + verify incoming supplier invoices, includinginitiating + resolving any rate discrepancies.

  • To ensure operational excellence in line with gooddistribution practice (GxP) requirements.

  • To support and resolve claims + disputes.

  • To undertake any other tasks required by management.

Your Skills and Experiences

We look for potential, not only performance. To be successful you will be open about your strengths and development needs and prepared to challenge yourself. We value active listening, diversity of thinking and new perspectives.

Additionally, you will have:

  • Previous Export Operations within Australia.

  • Knowledge of shipping documentation

Good Reasons to Join

• We offer flexible working arrangements to our employees, which allows for you to skip the commute and work from home two days per week and choose the hours you work to suit you. • We will help you to achieve your goals with continuous professional development and regular career progression discussions. Emphasis is placed on our annual Individual Development Plans and is supported with both internal and external training opportunities. If you are looking for a career, not just a job then you are in the right place. • We seek to make a difference today, for the people of tomorrow. Our Net Zero Carbon initiatives aims to achieve carbon neutrality for our sea freight shipments by 2030.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.

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