IT TRAINER

Location: Memphis, TN (LOCAL candidates only)

Hybrid Schedule

Contract Duration: 12+ Months

Start Date: Immediately

Rate Negotiable: W-2

Resumes to Criss Brient: cbrient@altaits.com

ALTA IT Services is seeking Mid-Level Instructor – Engaging & Dynamic Trainer for a contracting position with an extended engagement of at least one year. This role will focus on both facilitating and developing training for our client’s Workday product.

This role will also involve meeting with various departments and groups to:

Understand their challenges and training needs

Determine if training materials already exist and, if not, develop the necessary resources

Deliver training sessions when needed to address identified challenges

The candidate must be located in the Memphis, TN area. This position offers a hybrid work arrangement—they will be able to work from home when developing training materials but must be on-site when delivering in-person training sessions or meeting with various departments and groups.

Technical Skills

3–5 years of experience in virtual and in-person instructor-led training

Ability to develop training materials, including written guides and computer-based training (CBT)

Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and e-learning tools such as Articulate, Captivate, Camtasia, or similar software

Quick learner—able to adapt to new systems and processes efficiently

Analytical Skills

Ability to assess training needs and tailor instructional approaches accordingly

Experience in evaluating training effectiveness and making continuous improvements

Strong problem-solving skills to enhance training delivery

Communication Skills

Exceptional public speaking and facilitation skills—keeps audiences engaged

Strong writing skills for creating training materials and documentation

Ability to simplify complex topics and communicate them clearly

Comfortable with handling Q&A and interacting with diverse groups

Organizational Skills

Ability to manage multiple training sessions and content development projects

Strong attention to detail when structuring training sessions

Capable of working independently while ensuring alignment with business objectives

Personal Attributes

High-energy, personable, and engaging—creates a positive learning environment

Self-motivated and proactive—takes initiative without waiting for direction

Adaptable and flexible—can adjust to different audiences and training needs

Confident yet approachable—builds rapport with learners easily

Educational Background

Bachelor’s degree preferred in Education, Communications, Human Resources, Instructional Design, or a related field

Certifications in training or instructional design (e.g., ATD, CPTM, or similar) are a plus

#M2

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.