JOB SUMMARY

The Quality Assurance (QA) Analyst - Expert writes test plans, creates and automates test scripts, performs test execution, and tracks defects using the defined QA tools, processes, and methodology. The QA Analyst - Expert applies proven analytical and problem-solving skills to validate processes and to handle complex issues and problems to maximize product quality and value delivery across products, projects, or sets of services. The QA Analyst - Expert demonstrates innovative thought processes and introduces new techniques and approaches while possessing practical, real-world implementation skills.

ESSENTIAL FUNCTIONS

• Adhere to established Patterson QA standards for Quality Assurance Process and Methodology.

• Collaborate with team members, including Software Engineers and Product Owners, regarding feature design.

• Analyze Product Backlog Items to create test plan documentation.

• Create and execute test plans and scripts that will determine optimal application performance according to specifications.

• Demonstrates innovation in developing an automation solution for reducing test execution cycles, increasing overall test coverage, and improving product quality

• Ensure that testing activities allow applications to meet or exceed business requirements and systems goals, fulfill end-user requirements, and identify existing or potential issues.

• Collaborate with software/systems personnel in application testing, such as but not limited to system, unit, regression, load, and acceptance testing methods.

• Test any new software to ensure integration into company systems meets functional and non-functional requirements, system compliance, and technical specifications.

• Review requirements and test cases to ensure complete test coverage.

• Perform issue tracking, reporting and resolution of issues found during testing.

• Define and track quality assurance metrics.

• Identify and mitigate risks early in development with risk-based testing by calculating which level to test each requirement.

• Collect and analyze data for software process evaluation and improvements and integrate them into business processes.

• Mentor QA analyst peers.

• Drive quality improvements through recommending new technology, tools, industry best practices, and processes.

JOB QUALIFICATIONS

REQUIRED QUALIFICATIONS

• Associate degree with emphasis on Computer Science, IT or related QA field or equivalent software experience

• 5+ years' experience in quality assurance and testing applications

• Demonstrated leadership skills including mentoring other QA team members, driving QA process improvements, and making strategic decisions

• Strong knowledge of QA best practices, methodologies, tools, and processes

• Experience with desktop, web, cloud, and mobile applications

• Ability to conduct research into software-related issues and products.

• Hands-on experience with SQL scripting, ad hoc queries, and automated testing tools such as Postman, Selenium, Cypress, and Playwright.

• Highly self-motivated and directed, with keen attention to detail and ability to prioritize.

• Strong communication skills.

• Experience working in an Agile/Scrum environment using application lifecycle management tools, such as, Azure DevOps. All requirements, test plans, and reports would be in that tool.

PREFERRED QUALIFICATIONS

• Experience with Content Management Systems, such as, Kentico.

• Understanding of Multifactor Authentication along with Azure Active Directory B2C.

• Understanding the concepts of GIT for repository management and exposure to branching strategies.

• Experience with truck-based development testing practices.