JOB REQUIREMENTS: Looking for an opportunity to work from home AND in office (hybrid) with an AWESOME local company? Have you successfully led a team of Customer Service/Call Center professionals in the past? Are you equipped with the skills to manage a large volume of open projects while accurately tracking the status of each one? We need YOU! The Manager of Client Services will supervise & manage the Client Services Department and ensure timely response and satisfaction to both internal and external customers. The Manager will ensure that clients are provided exceptional service by the assigned employees and maintain a positive and proactive solution-oriented department. The Manager is responsible for ensuring the flow of communication between clients and the company is fluid. This position ensures clients receive exceptional service. We are looking for a driven leader that desires to become the technical expert this team needs to lead them to success. Must be a strategic thinker with data analytic skills. Needs to have a proactive approach to problem solving and be a forward-thinking individual that can spot red flags before they explode. Proven track record of Successful People Management in a Technical Environment AND Transportation/Logistics Experience REQUIRED. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Clean Driving Record Proven track record of Successful People Management in a Technical Environment AND Transportation/Logistics Experience REQUIRED. ***** APPLICATION INSTRUCTIONS: E-Mail a Rsum: phinton@ticominc.com E-Mail a Work Application: phinton@ticominc.com