Job Title: Field Leader – Electric Operations , ESSO (Electric Service and System Operations)

Job Code: 107900

Job Summary:

A Leader for Electric Operations, ESSO provides leadership to a team of employees and/or contractors directly responsible for supporting emergencies on the Transmission & Distribution Electric System, performing general dispatching and system switching for operational & maintenance tasks and the installation of asset improvements. They oversee the electric service territory and are expected to ensure safe, reliable, delivery of service to customers and communities. Field Leaders serve as role models for safe work practices. They also actively manage the development and training of employees to improve individual and team performance. Field Leaders are generally on call 24 hours a day to support operational activities and electric system emergencies, as necessary.

Principal Duties and Responsibilities “You Will”

• Demonstrate Safety Leadership by promoting and assuring a safe working environment, as well as, helping to support the continued improvement of electric operations public safety. In addition, ensureall personnel performs safe work habits according to NIPSCOs Safety Manual.

• Provide leadership, direction, and performance coaching to the front-line workforce. Facilitate effective two-way communication, especially between front-line workers and the rest of the organization.

• Serve as a consistent and regular presence in the dispatch center providing leadership, direction, and feedback to the front-line employees.

• Actively manage the development, training, and evaluation of front-line workers to improve individual and team performance.

• Manage and enforce the terms in the Collective Bargaining Agreement (where applicable)

• Promote Operational Excellence by motivating, coaching, and developing staff to meet established objectives

• Create an environment in which front-line workers are actively involved in the spirit and steps of Continuous Improvement.

• Ensure optimal use of resources by supporting the development and driving the execution of the teams’ work plansalong with proper management of Operating and Maintenance and Capital Budgets. 

• Collaborate with and build strong working relationships with internal and external groups to coordinate work efforts.

• Ensures work is completed according to company standards, regulations, processes and procedures.

• Ensure employees effectively use tools and technology to complete their daily work.

• Cultivate and advance a diverse and inclusive environment.

• Convey a leadership image that is consistent with the organization's values, demonstrating the qualities, traits, and demeanor that commands leadership respect.

• Troubleshoot process systems, equipment failure/concerns or inefficiencies when they occur.

• Respond to emergencies within the company’s established procedures, incident command system structure, and storm recovery structure.

• Ensures all training of personnel is up to date and compliant.

• Must possess valid State Driver’s License and clean driving recordand clean driving record.

General Functional Duties / Preferred Qualifications

• Four years of experience in natural gas or electric industry and/or background within a related utility, and skilled trades.

• Preferred - associates or bachelor’s degree from an accredited institution

• Preferred - additional relevant certifications such as: Project Management Professional, Certified Safety Professional, Professional Engineer Certification

• Demonstrated Leadership experience

• Demonstrated knowledge and ability to quickly assess and make sound decisions in emergency situations

• Strong knowledge of on-the-job safety and compliance requirements

• Ability to motivate stakeholders with varying priorities to accomplish a common goal.

• Strong organizational and planning skills

• Ability to coach and develop employees

• Demonstrated ability to use a variety of technologies used for everyday tasks

• Knowledgeable of distribution and transmission line and substations (troubleshooting, maintenance, and operational activities)

• Understanding of single line diagrams, engineering drawings, prints, and standards.

• Periodically assumes duties of the department manager.

• Additional hours more than 40/week, shift rotation and/or out of town or overnight travel may be required to meet expectations of this position

• Complete and submit a proper Request for Clearance in accordance with NIPSCOs General Orders.

• Basic understanding of electrical concepts and theories.

• Responsible for directing their teams to meet CAIDI, SAIDI, SAIFI, ETR, and other customer commitment goals.

• Directs field damage assessment and restoration work for electric system outages.

• Work closely within the following software platforms; ITOA, NMS, NIMS, Ventyx, Maximo, CIS, ESO1and GIS

• Provides technical support and operational data to various operating, planning, and engineering groups to assist in the planning, installation, and operation of new equipment additions to the electric system with emphasis on future operational needs, system reliability, and safe switching practices.

• Assigns equipment designations for electric line switches, new and existing lines, and addresses special operating conditions within these areas.

• Monitors current electric system operating conditions using Network Management System (NMS) and other computer data-based systems, as they become available, for abnormalities affecting or having the potential to affect safety and/or system reliability.

• Works with Dispatcher -Operators and other operating groups to resolve these issues.

• Conducts frequent field inspections of construction sites to keep abreast of construction progress and maintains close affiliation with all field operating personnel.

• Supervise and provides guidance to Dispatcher-Operators, addressing and resolving routine and emergency substation and line switching, electric system restoration, and outage evaluation issues.

• Communicates frequently with Planning, Engineering, Substation, Construction, Technical Service, Local Operating personnel, and customer groups to address current and future operational and construction issues.

Disclaimer

The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.

Work Authorization

Authorized to work in the United States without requiring sponsorship.

Inclusion & Diversity

Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Equal Employment Opportunity

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities.

Safety Statement

Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.

Salary Range:

$91,000.00 - $136,600.00

Posting Start Date:

2024-11-05

Posting End Date (if applicable):

2024-11-19

Please note that the job posting will close on the day before the posting end date.

At NiSource, you'll be part of the team serving nearly four million customers throughout the Midwest and Mid-Atlantic, who count on us to energize their homes and businesses. Whether speaking with customers by phone, analyzing financial data or installing new gas lines in a neighborhood, you’ll meet exciting challenges each day and make the most of your skills and talents. And you’ll be part of a company that was named by Forbes magazine as one of America’s Best Large Employers.

We're looking for talent from all backgrounds. We invite candidates of all abilities to come as they are and do what they love. Through our years of successful growth, we’ve stayed true to our roots by making a difference in the lives of millions of our customers. If you’re interested in joining an inclusive, innovative company that fosters opportunity for growth, NiSource might be the place for you.