Billing Coordinator needed to support an insurance company. Must be local to the Miami FL area. This role will move quickly! Must have experience with group insurance premium/billing! Monday to Friday 8am to 5pm EST. No weekends or holidays!

Job Description

Manage a block of multiple policies and accounts from a premium accounting and billing perspective. Ensure accuracy of premium payments, conduct premium payment audits, communicate policy financial status, manage past due accounts, resolve billing discrepancies, and provide client support for billing and premium issues.

Responsibilities

• Work to ensure accuracy of premium payments and application.

• Conduct premium payment audits to help clients identify incorrect or missing payments.

• Communicate policy financial status to internal and external partners.

• Manage past due accounts, billing discrepancies, and error templates for assigned block, including lapsing, payment collections, and member detachment.

• Collaborate with internal departments such as client services and underwriting to resolve premium or billing challenges.

• Partner with client finance to resolve billing vs. remittance challenges and past due invoices.

• Manage suspense accounts, unapplied premiums, and reconciliation for assigned block.

• Develop and maintain positive relationships with internal and external clients.

• Provide ongoing client support for billing/premium issues to ensure proper member transitions to direct billing.

• Provide necessary premium reports for account servicing.

• Handle Salesforce items to resolution for in-force customers.

• Partner with relevant areas on account reviews and audits to address broker or client concerns and develop action plans.

• Perform other duties as assigned.

Qualifications

• Experience with group insurance premium/billing.

• 2-3 years of group benefits insurance industry experience preferred.

• Associate degree or 4-year college degree or equivalency strongly preferred; equivalent work experience may substitute.

Pay and Benefits

The pay range for this position is $20.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Mar 29, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.