BILINGUAL SPANISH - CALL CENTER REPRESENTATIVE

100% REMOTE - EST

CALL CENTER HOURS OF OPERATION ARE 7 DAYS A WEEK 9AM-9PM EASTERN TIME

YOU MUST BE FLEXIBLE BETWEEN 9AM-9PM 7 DAYS A WEEK (A 5 DAY 40 HOUR WORK WEEK WILL BE ASSIGNED TO YOU)

Our client, a leading healthcare technology firm is seeking a Bilingual-Spanish Call Center Agents to join their team, REMOTELY ! (East Coast Preferred)

Job Details:

• Equipment Provided

• Jan 2025 Start Date

• Pay: $17/hr

• Benefits Offered

  Qualifications:

• Must be fully fluent/bilingual Spanish/English

• Need Call Center and Spanish speaking exp in job

• Healthcare experience preferred!

• Must have open flexibility to work any day of the week between 9AM-9PM, including weekends - no preferences accepted

• No time off during 4-week training!

• Must be available to work some holidays

Job Summary:

• Place and field calls, chats, SMS or emails

• Communicate with contacts in a professional and empathetic manner

• Collect and record information in the CRM

• Provide contacts with approved information and, if appropriate, refer them to additional resources

• Follow script. Representatives are not permitted to deviate from the script or provide information that is not included in the script.

Work environment:

• 100% Remote

• Equipment Provided

• 4 week training Mon-fri - 9am-5pm

• Hours: 9am- 9pm EST 7 days a week - will provide permanent schedules post training

Pay and Benefits

The pay range for this position is $15.00 - $17.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision

• Critical Illness, Accident, and Hospital

• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available

• Life Insurance (Voluntary Life & AD&D for the employee and dependents)

• Short and long-term disability

• Health Spending Account (HSA)

• Transportation benefits

• Employee Assistance Program

• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Mar 20, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.