Job Family: Sales

Req ID: 436605

Job Title / Role: Technical Sales Support Team Leader

Organization: Lead Country South Africa

Location: Midrand South Africa

Reporting Manager: Country Business Unit Head

The Business

Siemens Smart Infrastructure combines the real and digital worlds across energy systems, buildings, and industries, enhancing the way people live and work and significantly improving efficiency and sustainability. We work together with customers and partners to create an ecosystem that both intuitively responds to the needs of people and helps customers achieve their business goals. It helps our customers to thrive, communities to progress and supports sustainable development to protect our planet for the next generation.

Role Headline

Oversees technically related sales support processes and activities in order to effectively support assigned sales teams and customer organizations with technical information and services needed to integrate products into customers' technical infrastructure or their products.

Responsibilities of the Role

· Candidate will be responsible for all Business Development activities for Low Voltage Switchgear products and portfolio in this region, as well as others as directed, from time to time.

· Oversees the installation activities and / or service operations of a field unit.

· Contributes to budget planning and resource allocation in assigned operational unit(s).

· Ensures adherence to defined guidelines, processes and procedures.

· Prioritizes and assigns tasks to team members and monitors progress to ensure timely completion.

· Proposes improvements in procedures and implements technical infrastructure.

· Responds to complex, operations related enquiries.

· Acts as first level of escalation for respectively occurring business cases and issues.

· Reports accurately and timely to accountable management.

· Leads and/or coordinates a dedicated team of technical sales support operators or professionals.

· Candidate will be responsible for driving Siemens presence at Consultants, Architects, EPCs and Contractors in Industry and Infrastructure.

· Candidate will be responsible for awareness creation at the above-mentioned customer groups, driving specification to include Siemens Low Voltage Switchgear.

· Candidate will have to support fully Partner Management in establishing a SINOVA Partner / Distributor network, serving the infrastructure segments in their region of responsibility, as well as others regions as and when directed to do so.

· Candidate will have to generate and lead bid opportunities utilising their area of expertise which must contribute to a strong Sales pipeline, all the while working towards meeting sales targets, using knowledge of the industry and customers.

· Candidate will have to perform project coordination in assigned projects and supply information for the development of new strategies by ensuring an effective transfer from acquisition and sales to project implementation.

· Candidate will have to complete market and business research as well as competitor analysis in relation to the SINOVA Product Portfolio.

· Candidate will have to seek, farm, and appoint Industrial and Infrastructure Partners together with Partner Management, using the Siemens Partner Management tools such as Partner Development Plans, Onboarding assessment tools, SieSales, Revenue tracking, etc.

Critical Success Factors

• Personal drive and commitment.

• Ability to work unsupervised or micro-managed. Candidate should be a self-starter, be results oriented and have a strong intellectual curiosity.

• Teamwork and outcomes-based interaction with colleagues.

• Take on leadership roles and responsibilities.

• Ability to work extremely well under pressure and still be driven to achieve results.

• Am excellent understanding of what is expected of them, and putting in place strategies, goals and tactics to achieve and surpass expectations.

• Able to thrive in a fast-paced, global sales environment.

Qualifications and Experience

• Degree or Diploma in Electrical Engineering, with a business qualification/degree being an added advantage.

• An excellent understanding of the infrastructure segment, role players, channels, product portfolio etc.

• Ability to lead virtual project team to a successful implementation across countries.

• Excellent intercultural skills to cooperate with country and partner Managers various countries.

• At least 5 years work experience in a business/sales/channel development role.

• Previous experience working directly in or with a channel sales organization/business essential.

Attributes and skills

• Strong interpersonal skills.

• Excellent presentation and communication skills.

• Proven negotiating skills.

• Team player, able to juggle multiple work-streams with matrix resources and goals in a dynamic, growing company where cultural change and matrix organization is a norm. Candidate should be flexible and adaptable to changing requirements.

• Project/program management experience beneficial.

• Strong business and finance acumen.

• Market analysis/Marketing competence.

Our culture:

Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we invite you to take on new challenges, test your ideas, and celebrate success.

The company’s approved Employment Equity Plan and Targets under the Employment Equity Act will be considered as part of the recruitment process. As an equal opportunity employer we encourage and welcome people with various disabilities to apply.

We care about your data privacy and take compliance with the POPI Act, GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open

Closing date 26 September 2024