Career Opportunities: Training & Development Specialist (29746)

Requisition ID 29746 - Posted - AADG, Inc - ASSA ABLOY Door Group - USA: Tennessee (Milan) - Customer Service & Contact Center Operations - Posting Country (1) - Yes - Entry level - Travel Required: 0%-10%

 Job Description Print Preview

Do you enjoy designing and implementing a training curriculum? Are you looking for a job opportunity where you feel as though you have a voice and can truly see the impact of your efforts?

If you answered yes to these questions, we should talk!

Ceco Door (an ASSA ABLOY company) is expanding our Order Management Team and is hiring a Training and Development Specialist for Order Processing. This role will be based out of our manufacturing facility located in Milan, TN.

Come see who we are at: https://www.assaabloy.com/group/en/about-us

What would you do as our Training and Development Specialist?

You would be responsible for identifying training needs for Order Management and building, maintaining & executing a developmental curriculum based on these needs. You will assess these needs from such things as rework reporting, internal & external NCR data, and structured requests. You will also guide and facilitate updated documentation as required.

You would also:

• Independently seek out and maintain knowledge of current hollow metal and related hardware documentation, codes and standards.

• Use various feedback mechanisms, such as rework reporting, internal & external NCR data, and structured requests, to continually evaluate the developmental needs of the Order Processing department.

• Build, maintain and execute a training curriculum to address identified needs, including relevant competency validation & testing, consistent with established departmental and manufacturing processes.

• Conduct team and/or individual training and develop meetings, communicating openly and transparently.

• Create and provide individual developmental training plans, progress reports and feedback as required.

• Maintain meticulous records of training provided to groups and individuals, and update department leadership on training gaps, progress, and opportunities on a consistent basis.

• Function as a subject matter expert for the department, acting as an available mentor, while balancing knowledge transfer with continual employee development.

• Inform and participate in the development of process and technical systems enhancements which improve quality and/or velocity performance, to meet or exceed company objectives.

• Participate in departmental process governance, working closely with Product Specialists and department leadership to develop and maintain best practices in area of specialization.

• Serve as a liaison to adjacent departments and functions, ensuring consideration of cross-departmental processes are integrated to order processing practices.

• Guide, inform and participate in updating documentation as required.

• Abide by, support and ensure compliance with state and federal regulations, AADG policies and procedures and the ASSA ABLOY Code of Conduct.

• Consistently support and promotes a safe and harmonious working environment.

  The Skills and Experience you need :

• Associate’s or higher degree in business administration, education, engineering or communication OR 5 years related work experience.

• Minimum 3 years of experience in hollow metal Order Processing, required.

• Minimum 2 years of experience utilizing standard drafting practices, strongly preferred.

• Understanding of order fulfilment in a custom, engineered to order business.

• General understanding of hollow metal manufacturing operation.

• Must be an approachable, patient listener, with excellent communication skills and the ability to explain technical concepts to audiences of varied experience level.

• Must possess excellent problem-solving and critical thinking skills.

• Self-starter with the ability to appropriately analyze, prioritize and plan complex work in a rapidly changing environment.

• Ability to remain flexible and execute autonomously with only general strategic direction.

• Ability to read blueprints, shop drawings, and work from sketches.

• Must possess order processing experience in a custom engineered-to-order business, within sheet metal, construction, or related industry.

• General understanding of commercial construction, with direct experience in hollow metal manufacturing strongly preferred.

• Must be able to interpret, develop and maintain process flows, procedures and work instructions.

• Must possess ability to gather, analyze and interpret data to inform decision-making.

• Intermediate to advanced computer skills. Working knowledge of Microsoft Office programs, with advanced Microsoft Excel and PowerPoint experience required.

• Excellent presentation, oral and written communication skills.

  What we offer

  We are passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us – here’s what we have to offer:

• Medical, Dental, Vision, 401(k), Short and Long-term Disability, Life and AD&D Insurance, Flexible Spending, Employee Assistance Program, discount portal, recognition and well-being programs … just to name just a few!

• Paid Vacation, Sick Time, and 12 paid Company Holidays

• Tuition Reimbursement, Learning and Career Development opportunities

• Competitive Salary

  We review applications regularly, so don’t wait!

  We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.

  To make sure your personal data is safe, we don’t look at any applications sent by email or post.

  If you have any questions about the role or the process, email Stephanie Mandato, Senior Talent Acquisition Manager at Stephanie.mandato@assaabloy.com

  Let’s create a safer and more open world - together!

  AADG, Inc. is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran

  #LI-SM1

  We are the ASSA ABLOY Group

  Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

  As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

  As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.