ACADEMIC ADVISING MANAGER Bookmark this Posting Print Preview | Apply for this Job

Please see Special Instructions for more details.

All applications must be submitted online on this website. A completed application must include a resume and a cover letter addressing all the required and preferred qualifications.

Finalist candidate(s) being considered for hire will be required to provide three professional/supervisor references through an external reference checking tool. References will not be contacted prior to candidates being notified.

In instances where the Search and Screen Committee is unable to ascertain from a candidate’s application materials whether they meet any of the qualifications, they will be evaluated as not meeting such qualifications.

Position Information

Posting Details

Official Job Title ACADEMIC ADVISING MANAGER

Working Title: Manager of Advisor Training, Development and Assessment

Position Number 02173631

Division Enrollment Management

Department B040100 ENROLLMENT MANAGEMENT ADMIN

Position Type Non-Teaching Academic Staff

Appointment Type Fixed Renewable, Non-Teaching

Pay Basis Annual

Salary Grade 21

FLSA Status Exempt

Percent 100%

Posting Type Staff

UWM Description

The University of Wisconsin-Milwaukee ( UWM ) is Wisconsin’s second-largest university, with a unique dual mission of access and research to provide high-quality education for students from all backgrounds. UWM is one of 146 top research universities recognized as “R1” by the Carnegie Classification of Institutions of Higher Education. Along with its main campus in Milwaukee, UWM has a branch campus in Waukesha.

UWM celebrates, values, and promotes the diverse voices and experiences of its students and employees and our community partners. We believe diversity enriches and strengthens our institution. UWM is committed to providing equitable access to opportunities for students and employees from every background. We aspire to create a campus climate that is welcoming to all. Learn more here: About – Community Empowerment and Institutional Inclusivity (https://uwm.edu/community-empowerment-institutional-inclusivity/about/)

School/College/Division Description

In the Division of Strategic Enrollment Management & Student Success ( SEMSS ), we take a holistic approach to support students throughout all stages of the enrollment lifecycle, from prospective and continuing students to our graduates and alumni. The SEMSS team engages colleagues across campus to develop and implement strategies to drive our student success goals. Our core values guide this work by implementing inclusive practices to be a student-ready campus, demonstrating a culture of care, and positively impacting our community.

Job Summary

Reporting to the Director of Academic Advising, the position of Manager of Advisor Training, Development & Assessment (Manager) will lead the campus-level onboarding and training for new advisors and participate in candidate search and reviews for advisor hiring for new and replacement advisor positions. In addition, the Manager will develop ongoing and ad hoc training for current staff related to advising practices and student-centric approaches in higher education. The manager will manage and track campus funds for professional development for current advisors and identify no- and low-cost training or professional opportunities to maximize value for UWM’s advisors and their student advisees. With the Director, develop assessments of advising programmatic and student learning outcomes.

The Manager will also develop and manage opportunities for mentoring and job shadowing within UWM’s distributed advising landscape. The Manager will participate in campus-wide programming and projects related to advising, particularly with an eye towards training and communicating with campus advisors and success coaches.

Position Responsibilities:

• Develop, manage, and deliver standard onboarding activities for all new campus advisors, including maintaining and enhancing the Advisor Onboard Canvas site. Collaborate on advisor training schedules and content with advising unit leaders who train advisors in School/College/Unit-specific procedures.

• Participate in school, college, or unit search and screens for advisor positions.

• Develop ongoing and ad hoc training for current staff related to advising practices, with an emphasis on holistic, proactive, appreciative, and student-centric approaches in the profession.

• Manage and track campus funds for professional development for current advisors, in balance with School/College-funded opportunities.

• Assist with the development of institution-wide advising assessment metrics, including both process/delivery and student learning outcomes. Monitor those metrics for patterns, trends, or opportunities for training and enhancement of advising services.

• Identify no- and low-cost training or professional development opportunities for campus advisors, focusing on “train-the-trainer"-style programming that can build campus expertise.

• Act as an advising liaison to curricular area courses that focus on college skill-building (such as Educational Psychology 101 & 110, or other new freshman seminar courses) to connect instructors and coursework with advising practices and strategies.

• Act as a liaison to UWM’s Center for Excellence in Teaching & Learning for coordination of instructional training with advisor training and awareness of best practices in pedagogy and student learning.

• Develop and manage an informal or formal job shadowing program for campus advisors, which may branch outside of the academic advising structure.

• Develop and manage a mentoring program linking experienced advisors with those new to the role or the profession.

• Temporary seasonal or ad hoc supplemental advising where need arises (e.g., 60+ auditors, non-degree students, etc.).

  Minimum Qualifications

• Bachelor’s Degree or higher

• At least 3 years of experience in academic advising or student services supporting a diverse student population

• Experience in leading or developing professional development, training, and/or onboarding programming

• Demonstrated experiences working with populations that have been historically underrepresented (e.g., first generation, Pell-eligible students, etc.) in educational settings

  Preferred Qualifications

• Experience in a public, academic environment working with a diverse student, faculty/teacher and staff population

• Demonstrated experience building and maintaining collaborative partnerships with community stakeholders within a diverse community

• Experience with policy development and process design

• Demonstrated professional experience needed to understand, convey, advance, and demonstrate principles of diversity, equity, and inclusion in performance of responsibilities and amongst their team

• Experience working with technology, including Navigate 360, to improve efficiency and delivery of goals

  Target Salary Range $55,000 - $65,000

  Benefits and Total Rewards

As part of UWM’s commitment to supporting the success of our team members through positive experiences, employees are provided with Benefits to Benefit You and Your Life. UWM offers a comprehensive benefits package and contributes towards the cost of several benefit plans. Employees with a qualifying position also receive an extensive leave package (https://uwm.edu/hr/benefits/leave/) including vacation, sick leave (with no expiration), personal holiday, and paid legal holidays. Please visit this link to view summary benefits information. (Compensation figures are for example purposes only.) UWM Benefits to Benefit You and Your Life (https://uwm.edu/hr/benefits-to-benefit-you-and-your-life/)

Application Instructions

All applications must be submitted online on this website. A completed application must include a resume and a cover letter addressing all the required and preferred qualifications.

Finalist candidate(s) being considered for hire will be required to provide three professional/supervisor references through an external reference checking tool. References will not be contacted prior to candidates being notified.

In instances where the Search and Screen Committee is unable to ascertain from a candidate’s application materials whether they meet any of the qualifications, they will be evaluated as not meeting such qualifications.

Application Deadline 04/06/2025

Continuous (Open Until Filled?) No

If Continuous, Initial Review Date

Position Contact Name Brian Hinshaw

Contact Phone (414) 229-4981

Contact Email bhinshaw@uwm.edu

Application Notes

For this position, applicants are required to apply online. UWM will not consider paper, emailed or faxed applications. Additionally, applicants must complete all required fields and attach any required documents. The process is complete when the message “Your application has been submitted” is displayed and you receive a confirmation number.

Legal Notices

AA/EO Statement

UWM is an AA/EO employer: All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status.

Reasonable Accommodations

UWM provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact uwm-jobs@uwm.edu or 414-229-4463. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials

UWM is a State agency and subject to Wisconsin’s Open Records Law. UWM will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin’s Open Records law. In certain circumstances, the identities of “final candidates” and/or the identity of the appointed applicant must be revealed upon request.

CBC and Reference Check Policy

Employment will require a criminal background check. UWM takes the prevention of sexual misconduct seriously. As such, you and your references will be required to answer questions regarding any past findings of sexual violence and sexual harassment or any pending allegations of sexual violence or sexual harassment.

Annual Security and Fire Safety Report (Clery Act)

For the UWM Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see http://www.cleryact.uwm.edu/, or call UWM’s Dean of Students Office, Student Union 345 at (414) 229-4632 for a paper copy.

Employment Authorization

In compliance with federal law, all persons at the time of their start date will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Job Categories Academic Advising, Academic/Faculty Affairs, Accounting/Finance, Admissions, Advertising/Marketing, Alumni Affairs/Development, Communication/Public Relations, Dean/Director/Executive, Diversity/Inclusion, Event Planning/Program Coordination, Extension, Outreach, and Public Engagement, External Relations, Faculty/Instruction - Architecture and Urban Planning, Faculty/Instruction - Arts, Faculty/Instruction - Business/Marketing, Faculty/Instruction - Education, Faculty/Instruction - Engineering and Applied Science, Faculty/Instruction - Health Sciences, Faculty/Instruction - Humanities, Faculty/Instruction - Information Studies, Faculty/Instruction - Natural Sciences, Faculty/Instruction - Nursing, Faculty/Instruction - Public Health, Faculty/Instruction - Social Sciences, Financial Aid, Human Resources, Library, Museum, Archivist, Management/Supervisory, Media, Office, Administrative, and Clerical Support, Project Management, Research, Research Administration, Student Services, University Housing, Web Design/Application Development

Applicant Documents

Required Documents

• Cover Letter

• Resume

  Optional Documents