Description

The Role

The ACA Reporting Business Analyst is part of a small, focused team with representation from compliance, service center, BOC, project managers and business analysts. The team is responsible for driving, streamlining and improving the ACA reporting process with the IRS for our entire health and welfare outsourcing administration business. This work is highly visible and dynamic and requires flexibility and creative problem solving. You will serve a key leadership role on a shared services team, and you will be a link to our internal client teams, external vendors, and, in some cases, external clients. You will contribute to the implementation, ongoing support and process improvement of the 6055/6056 reporting services. You will also consult with internal client teams concerning implementation best practices, provide ongoing technical support, and train client team members. You will have the opportunity to develop your technical, analytical, problem solving, leadership, communication and consulting skills in a small, focused team while serving a multi-million-dollar health and welfare outsourcing business.

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Responsibilities

Excellence

• Consult with internal compliance experts, clients and consultants to identify technology business needs as they relate to the implementation, support, and process improvements of health care reporting services

• Provide value-added consulting to clients and client teams based on outsourcing implementation best practices

• Translate business needs into actionable programming and process steps:

• Identify enhancements, test new functionality in monthly and quarterly deployments in the ACA Reporting tool.

• Analyze, define and document project requirements and business processes

• Develop systems specifications, process flows and conversion strategies

• Create and maintain technical and functional user documentation

• Develop and maintain comprehensive test plans

• Perform comprehensive unit testing with system developers for overall functionality and technical quality of deliverables

• Troubleshoot technical issues and problems, partnering with developers

• Train client teams on use of systems

• Define and update system tables as needed

• Ensure systems perform according to project specifications

• Provide ongoing technical support to clients and client teams:

• Contribute to the development of new tools, processes and solutions to streamline the health care reporting requirements

• Follow protocols and quality standards in the development and deployment of solutions

People

• Partner and communicate effectively in a team environment with consultants, developers and other team members

• Participate in local, regional and national meetings as requested

Clients

• Contribute to successful project management:

• Assist in drafting project plans including objectives, timeline, deliverables, newsletters, budgets and quality standards

• Monitor progress against project plan and communicate status to project manager, lead consultant or as appropriate

• Raise appropriate issues to project managers and consultants

• Develop a trusted advisor relationship with client teams through effective communication and efficient, quality execution of projects

• Directly contribute to clients’ success through applying technical expertise

Financial

• Meet team revenue and efficiency goals as defined by your manager

• Support the generation of new business as part of the broader team

• Develop new business opportunities and enhance existing relationships

• Work within prescribed budget for project plans

Qualifications

The Requirements

• 3-5 years of experience as a Business Analyst

• Understanding of the fundamentals of health and welfare and broader benefit plan design preferred

• Functional or industry knowledge/experience in the application of technology to solve human resource needs such as: Health and welfare plan administration, HR self service (IVR, web, etc.), HR systems integration, HR shared services or HRIS/payroll

• Prior experience as a business analyst in a consulting environment preferred

• Intermediate to advanced SQL skills

• Experience with relational databases including SQL, Oracle or Access preferred

• Experience with data analysis and Microsoft Excel

• Experience with test plan creation, testing procedures and test plan execution preferred

• Strong analytical, integrative and problem-solving skills

• Excellent written and verbal communication skills

• Solid interpersonal skills and client service orientation

• Ability to work both independently and on client teams, including virtual work teams with members in different geographic regions

• Strong organizational abilities and flexibility to work in a performance driven environment managing multiple project priorities

• Sense of accountability, owning one’s work and taking pride in it; commitment to quality and continuous improvement

• Desire to learn, accept new challenges, and have fun

• Bachelor’s degree or equivalent in business, management information systems, human resources management, benefits administration or related field

• Ability to travel and work extended hours as needed

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, and performance in the role.

Compensation

The base salary compensation range being offered for this role is $82,000- $90,000 USD per year. This role is also eligible for an annual short-term incentive bonus.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)

• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (https://cdn-static.findly.com/wp-content/uploads/sites/1862/2023/01/31091722/Washington-State-Time-Off.pdf) ( Washington State only )

• Retirement Benefits: Contributory Pension Plan and Savings Plan (401k).

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in- office interactions dependent on the needsof the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

EOE, including disability/vets