Job Information
Fairview Health Services Advanced Nutrition Aide in Minneapolis, Minnesota
Overview
M Health Fairview is looking for a Nutrition Services Aide at our UMMC - East Bank location , in Minneapolis, MN! This position is (15 hours per 2-week period), on day/evening shift!
This position is responsible for preparing food portions, assembling and disassembling patient trays in a safe manner. Serves customers, delivers and retrieves patient trays along with other duties as assigned in the nutrition areas. This is an entry level position where you will be able to acquire experience and knowledge in a fast-paced team environment where customer service and food service skills are appreciated. Nutrition Services staff directly influences the patient, guest, and staff experience by preparing and serving the food that sustains everyone through their healing or their work. There is phenomenal opportunity to engage directly with patients and/or staff, and an opportunity to work together on a team of engaged employees.
Schedule:
Week 1:
None
Week 2:
CC6-Sat: 6:25am-1:55pm
CC6-Sun: 6:25am-1:55pm
Responsibilities Job Description
Taking meal orders from/for patients in a Call Center Environment.
Demonstrates basic knowledge of nutrition.
Ability to explain diet order to patient or staff.
Knowledge of specific nutrients in food.
Understanding of dietary needs with modified diets.
Understanding of culturally specific food choices.
Ability to identify foods in relation to patient allergies.
Ability to resolve appropriate food choices for therapeutic diets.
Ability to understand and operate room service system.
Affectively communicate a diet order to a patient, so that a patient has a general understanding of their diet order.
Ability to competently satisfy patients through offering acceptable alternative meal choices.
Qualifications
Required Qualifications:
High school diploma / G.E.D
6 months customer service experience
6 months office equipment/computer experience Preferred qualifications (Optional):
College level nutrition or hospitality related course work completion greater than or equal to second year of a four-year degree program or a graduate of a 2-year program
Prior experience in a healthcare food service department
Previous experience working directly with patients to provide the appropriate meal to meet their diet specifications.
Previous experience in the front of house operations of healthcare, hotels restaurants or country clubs
Previous experience as a switch board operator, telemarketer or customer service technician. Desired Skills (Optional):
Excellent customer service
Ability to communicate both verbally, and in writing, using English
Proficient in the English language
Attention to detail
Ability to address problems efficiently
Critical thinking skills
Ability to negotiate
Basic math skillsWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
EEO Statement
EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
Benefit Overview
Fairview offers a generous benefits package, including but not limited to medical, dental, vision, PTO/vacation and Safe and Sick Time, tuition reimbursement, retirement and more! Please follow this link for additional information: https://www.fairview.org/benefits/afscme
Compensation Disclaimer
The posted compensation range corresponds to the minimum and maximum pay rates outlined in your union agreement for the respective job classifications at the time of job posting. An individual's pay rate within this range may be influenced by various factors, including FTE, skills, knowledge, educational background, and qualifying experience as specified in the contract.